Jobs
>
Phoenix

    Implementation Specialist - Arizona City, United States - FlexTG

    FlexTG
    FlexTG Arizona City, United States

    3 weeks ago

    Default job background
    Description
    Position at FlexTGCompany OverviewFlex Technology Group is the largest and most respected Managed Print Solutions provider in the nation.

    For more than 14 years, FlexTG has provided a unique and high-value driven enterprise service to businesses of all types - a fully integrated national managed program for document technology.

    We are service and solutions professionals, providing support to medium and large businesses throughout the country. FlexTG currently manages clients in all 50 states as well as Canada and Puerto Rico.

    Position SummaryThe Implementation Specialist supports external clients through software and product installation and implementation of new customer onboardings or existing customers for complex deployments.

    The IS will gather customer requirements for planning, developing scope of works for the project, and executing on the deployment.

    They will create project rollout schedules that meet the needs of the customer and business.

    The IS will work with internal teams to complete delivery of the solutions in a timely manner that meets or exceeds customer expectations.

    The IS will ensure that communication is maintained between all stakeholders throughout the implementation, which includes communication with the clients, delivery partners, technicians, and warehouses.

    They will create dashboards to give high level visibility of the status on the implementation.

    For post-implementation, the IS will work to ensure equipment is reporting and equipment records are updated properly and added to customer contracts.

    The salary range for this role is $57,000-$63,000.Essential Functions and ResponsibilitiesDefine project scope, goals, and deliverables that support business goals in collaboration with management.

    Effectively communicate and work with stakeholders, peers, and other technical teams to set internal expectations and maintain appropriate implementation project scope.

    Successfully communicate project status with stakeholders to ensure a positive implementation. experience for the customer and escalate issues while maintaining ownership of the implementation.
    Create dashboards for implementation status and provide weekly updates to stakeholders.
    Create project plans through Smartsheet.
    Maintain relationships with stakeholders, schedule, and lead stakeholder meetings.
    Set up sales orders for customer equipment orders, lease returns, and inventory transfers.
    Update equipment records information in database.

    Work with FTG partners and/or out of area partners to ensure that equipment and technical personnel are effectively coordinated to be on-site for implementation.

    Create scope of work and share with installing partners.
    Assist with fulfillment and invoicing of cash sales orders.
    Schedule equipment inspections for multi-function devices.
    Schedule tag and takeovers with internal service management and/or out of area partners.
    Manage warranty swaps - defective devices that are new out of box.
    Monitor E-auto warehouse for inventory accuracy.
    Coordinate Hard Drive shredding and removals.
    Request pick-ups of equipment for lease returns and/or disposals that are part of the existing deal.
    Save all essential deal documentation in document management software.10% out-of-state travel may be required.
    Other tasks and projects as assigned.


    Qualifications and ExperienceMinimum Qualifications:
    Experience in Microsoft Word, Excel and Outlook required.1+ years' experience in project management and/or implementation role.
    Strong customer service skills and experience required.
    Excellent attention to detail.
    Desire to learn, grow, and develop.
    Strong problem solving, decision-making abilities; ability to anticipate problems and create solutions.
    Capacity to prioritize, manage, and organize workload in a fast-paced environment.
    Solid written and verbal communication skills.
    Exceptional interpersonal skills with ability to understand process dependencies and relationships.


    Preferred Qualifications:
    3 years' experience in project management and/or implementation role.1 year industry related experience.
    Great understanding of stakeholder management and ownership and applying it in the work context.
    Excellent executive-level communication and presentation skills.
    EEO StatementFlex Technology Group is committed to providing equal employment opportunities for all applicants and associates.

    The Company does not unlawfully discriminate based on race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status.

    The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status.

    This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.

    #J-18808-Ljbffr
  • TalentBridge Holdings Corporation

    Implementation Specialist

    3 weeks ago

    TalentBridge Holdings Corporation Phoenix, United States

    This range is provided by TalentBridge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. · Base pay range · $40.00/hr - $50.00/hr · Direct message the job poster from TalentBridge · Are you ready to embark on a journey of inno ...

  • NextGen Healthcare

    Specialist I, Implementations

    3 weeks ago

    NextGen Healthcare Arizona City, United States

    Job Description: · The primary focus of this position is to independently guide physician practices through the successful participation in various federal incentive programs including, but not limited to, the Merit-Based Incentive Payment System (MIPS), Alternative Payment Mode ...

  • FlexTG

    Implementation Specialist

    3 weeks ago

    FlexTG Arizona City, United States

    · Position at FlexTG · Company Overview · Flex Technology Group is the largest and most respected Managed Print Solutions provider in the nation. For more than 14 years, FlexTG has provided a unique and high-value driven enterprise service to businesses of all types - a fully ...

  • Insight Global

    Implementation Specialist

    3 days ago

    Insight Global Phoenix, United States

    Job Description · As a part of our client's digital transformation journey, they are moving from a legacy system (Dossier) for Enterprise Asset Management to an Oracle hosted EAM platform. Truck technicians use this technology (via a tablet) to track truck maintenance parts such ...

  • Lyons HR

    Payroll Implementation Specialist

    2 weeks ago

    Lyons HR Phoenix, United States

    Job Description · Job DescriptionSalary: · Role Objectives: · Under general supervision, this role will implement and train new clients on Resourcing Edge's software solutions. In addition, this role will implement and train existing clients adding new Resourcing Edge software s ...

  • ADP

    Benefits Integration Implementation Specialist

    2 weeks ago

    ADP Arizona, United States

    ADP is hiring an Implementation Specialist II. · Thanks for clicking Let us tell you a little more... · Does the chance to think out-of-the-box get your blood pumping? · Do you love that feel-good feeling when you help people out? · Are you all about the follow-up and follow thro ...

  • Apex Systems

    Implementation Specialist

    3 weeks ago

    Apex Systems Phoenix, United States

    Title: Implementation Advisor · Client: Fortune 500 Banking Client · Location: ONSITE in Phoenix, AZ · Contract: 6 months, extension and conversion based on performance · Role Overview - First point of contact for clients submitting implementation requests via email channel for ...

  • Title21 Software Inc.

    Implementation Specialist

    3 days ago

    Title21 Software Inc. Phoenix, United States

    **Job Title**: Implementation Specialist · **Department**: Professional Services · **Reports To**: Abegail Carpenter · **Company Statement**: · Title21 Health Solutions is a leading provider of innovative healthcare IT solutions, dedicated to improving patient care and streamlini ...

  • Lyons HR

    Implementation Specialist

    2 weeks ago

    Lyons HR Phoenix, United States

    Role Objectives: · Under general supervision, this role will implement and train new clients on Resourcing Edge's software solutions. In addition, this role will implement and train existing clients adding new Resourcing Edge software solutions. This role works cross functional w ...

  • Phoenix Staff Inc

    Software Implementation Specialist

    3 weeks ago

    Phoenix Staff Inc Phoenix, United States

    Job Description · Job DescriptionTitle: Software Implementation Specialist · Location: Phoenix, AZ · Our client is a Global Enterprise SaaS platform that provides high volume, multi-tenant, business process automation. We're looking for a Software implementation Specialist to wor ...

  • NextGen Healthcare

    Specialist I, Implementations

    2 weeks ago

    NextGen Healthcare Phoenix, United States

    Job Description:The primary focus of this position is to independently guide physician practices through the successful participation in various federal incentive programs including, but not limited to, the Merit-Based Incentive Payment System (MIPS), Alternative Payment Models ( ...

  • Coastal Payroll

    Senior Implementation Specialist

    3 weeks ago

    Coastal Payroll Phoenix, United States

    ABOUT COASTAL · At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands of clients in California and nationwide. Driven by human connection, we believe i ...

  • Coastal Payroll

    Senior Implementation Specialist

    3 weeks ago

    Coastal Payroll Phoenix, United States Full time

    ABOUT COASTAL · At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands of clients in California and nationwide. Driven by human connection, we believe in ...

  • Cochlear

    Connected Care Implementation Specialist

    3 days ago

    Cochlear Phoenix, United States

    This job was posted by : For more information, please see: Change people\'s lives and love what you do Cochlear is the most recognized brand in hearing health care. · Connected Care Implementation Specialist · Change people\'s lives and love what you do Cochlear is the most rec ...

  • Triton Medical Solutions

    Implementation and Training Specialist

    6 days ago

    Triton Medical Solutions Tempe, United States Full time

    Job Description: · Support external clients in implementing software and operational solutions. Assess client requirements, develop configurations aligning with Triton business processes, execute implementation plans, and ensure smooth operation of client workflows.Document custo ...

  • ADP

    EDI Implementation Specialist

    1 week ago

    ADP Tempe, United States Not Specified

    ADP is hiring an EDI (Electronic Data Interchange) Implementation Specialist I. · Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? · Are you a continuous learner who embraces ongoing training, development, and mentorsh ...

  • Triton Medical Solutions

    Implementation and Training Specialist

    2 weeks ago

    Triton Medical Solutions Tempe, United States

    Job Description · Job DescriptionJob Description: · Support external clients in implementing software and operational solutions. Assess client requirements, develop configurations aligning with Triton business processes, execute implementation plans, and ensure smooth operation o ...

  • Vensure Employer Services

    Benefits Implementation Specialist

    18 hours ago

    Vensure Employer Services Chandler, United States

    Job Description · Job DescriptionAbout Us · Founded in 2004, Vensure Employer Services provides PEO solutions and human resource outsourcing to small and mid-market businesses across the country. Through its subsidiaries, including VensureHR, the company processes more than $19 B ...

  • Triton Medical Solutions

    Implementation and Training Specialist

    1 week ago

    Triton Medical Solutions Tempe, United States

    Job Description: · Support external clients in implementing software and operational solutions. Assess client requirements, develop configurations aligning with Triton business processes, execute implementation plans, and ensure smooth operation of client workflows. · Document ...

  • ADP

    Benefits Integration Implementation Specialist

    1 week ago

    ADP Tempe, United States

    ADP is hiring an · Implementation Specialist II . · Thanks for clicking Let us tell you a little more... · Does the chance to think out-of-the-box get your blood pumping? · Do you love that feel-good feeling when you help people out? · Are you all about the follow-up and follow t ...