- Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
- Ability to process point of sale transactions for event tickets, classes, etc. This may include reconciling cash drawers.
- Periodic facility site checks.
- Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
- Filters inbound calls to determine appropriate direction.
- Greets all visitors/homeowners and determines their immediate needs.
- Monitors pickups/deliveries.
- Assists with events, including set up, facilitating and break down as needed.
- Performs other related duties as directed.
- Excellent customer service and communication skills.
- Ability to offer support to administrative support staff with ever-changing needs.
- Ability to elicit information from callers and visitors in a professional and efficient manner.
- Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
- Exceptional organization and tracking skills.
- Ability to function efficiently in a high volume, fast-paced environment.
- Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e-mail systems.
- Ability to interact and work positively and effectively with staff at all levels.
- Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
- Ability to work collaboratively and cooperatively within the department as well as with other departments.
- Must complete Basic Title 4 Training for the sale of alcohol under the Series 14 Liquor License. (Online course paid by Sky Crossing).
- Sitting at workstation utilizing a computer in an office setting.
- Walking throughout property/facilities as needed.
- Setting up, taking down and stacking tables and chairs.
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Front Desk Monitor
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AAM LLC Phoenix, United States** Front Desk Monitor** · **Job Category****:** Administrative Services **Requisition Number****:** FRONT02678 Showing 1 location **Job Details** · **Description** · Founded in 1990 AAM is celebrating over 30 years of being the industry leader of Professional HOA Management se ...
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Arizona Grand Resort & Spa Phoenix, United States Full timeSummary of Position: · The Bellperson is responsible for representing the resort at the main entrance. They should enthusiastically greet arriving and departing guests according to resort standards. They escort guests to their suites, providing guests with a full orientation of t ...
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General enquiry
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Technical Support Specialist
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Compri Consulting Phoenix, United StatesCorporate Technical Support – Remote but must live in AZ · Duration – 6-12 months · Pay - $25/hr · Day to day · Provides technical support by applying basic understanding of computer systems, products, and services. · Helps maintain information technology service, functionality a ...
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bus analyst
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Front Desk Monitor - Phoenix, United States - AAM LLC
Description
Primarily responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face.
Position Responsibilities:
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