Customer Service Representative in Sales Support - Muniz, TX, United States - Orion Innovations

Orion Innovations
Orion Innovations
Verified Company
Muniz, TX, United States

3 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Our client is the German subsidiary of an international company group that is one of the leading providers of protective equipment worldwide.

The company develops, produces, and distributes safety fences and impact protection systems for machines, plants, and robots for industrial and commercial use.

The company culture is characterized by honest and open communication, responsible and fair treatment of employees, and quick decision-making processes.

The company is headquartered in Stuttgart.

For our client, we are looking for a Customer Service Representative (m/f/d) for the sales department.


Responsibilities:
Your tasks - diverse, exciting, and responsible


As a Customer Service Representative in the sales department, you will work closely with the field sales team and act as an important interface to other departments.

Your work will provide valuable knowledge about customers and markets, making the sales department efficient and successful.

In direct collaboration with the field sales team, your responsibilities will include:


  • Proactive customer support
  • Order processing and coordination
  • Complaint management
  • Coordination of installation services and deliveries
  • Projectrelated procurement of purchased parts
  • Contact person for partners and suppliers in collaboration with the field sales team
  • Computerbased management of customer inquiries
  • Processing of inquiries and technical advice

Qualifications:
Your profile - professional, flexible, and communicative


A commercial education or comparable professional experience, as well as a confident and professional demeanor, are a good basis for successfully carrying out your tasks.

The following technical and personal skills complete your profile:


  • High customer and service
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