- Friday from 11am 7pm.
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Concierge Specialist - Oldsmar, United States - Aspire Health Group
Description
Aspire Health Group is looking for a Concierge Specialist to join our familyCustomer service role MondayWe recognize that it's the little things that make a big difference in reducing stress and enhancing customer satisfaction during this emotional time.
With our Customer Service Concierge Program, we strive to help new patients feel welcome and at ease from the very beginning.
BenefitsPay rate:
Competitive. Additional holiday pay and overtime hours may apply.
Access to online learning 24/7:
Use it for free to help satisfy your state specific licensure requirements.
Health insurance for the entire family401k with a matchCustomer Service Program ResponsibilitiesEnsures rooms are ready and equipped for patient needs.
Prepares staff for patient arrival, including communication of special conditions or requirements.Greets new patients and their families and assists through the admissions process.
Facilitates introductions to caregiver staff and departments.
Conduct a post-admission satisfaction survey to evaluate the initial days of the stay and promptly address any questions or concerns.
Provides daily concierge check-ins for the first few weeks of the stay to ensure satisfaction and confirm that any requests are met.
Companionship and conversation.Required QualificationsHigh School diploma or GED.Must be 18 years of age.
Customer service oriented.
Ability to read and communicate at an adequate level to essential job duties.
Ability to treat and care for seniors and their property with dignity and respect.
Ability to communicate with clients in a friendly and congenial manner.
Ability to read and write in English.
About the CompanyWe strive to create an environment where people feel safe, heard, and understood. Our leadership teams embrace our "people first" philosophy.
We're an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.