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Software Support Specialist
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Peer Support Professional
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Software Support Specialist - Binghamton, United States - Broome-Tioga BOCES
Description
Job Duties:
Reviews problems/concerns reported by the customer, investigates causes, identifies problem sources and recommends solutions, tests and installs software applications, documents the result of testing the application.
Job Qualifications
Required Minimum Qualifications:
Completion of 30 semester credits from a regionally accredited or New York State registered college or university, including 15 semester credits in Business Information Technology, Computer Information Systems, Computer Science, or closely related field; OR
Graduation from high school or an equivalency diploma and one year of experience providing customer service and support directly to users of technology hardware and/or software programs; OR
An equivalent combination of training and experience as defined by the limits of A) and B) above.
Broome County Civil Service Examination required
Civil Service Title:
Software Support Specialist
Job Number: 24-108