- Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
- Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following standards for co-payment processing. Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs. Obtains and enters referrals.
- Monitors and supports patients and visitors entering and leaving the practice. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.). Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Acts as liaison between patient and other areas to ensure optimal flow and service delivery.
- Other responsibilities will vary by practice and may include, but are not limited to: Check out, Schedules necessary follow up appointments. Provides patient with any relevant educational materials as indicated, visit ticket entry, medical records preparation.
- Level II responsibilities include: Facilitate billing functions. Research and follow through on a wide variety of information requests. May act as a group leader in absence of Manager. Act as a department resource to others for information and training. Facilitate problem solving, providing appropriate direction. May participate in small projects under the direction of Manager or designee.
- High School diploma or GED required.
- Certificate 1 Medical Admin Assistant Cert preferred.
- 1-3 years related work experience required.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
- 1-3 years experience in a healthcare or service/hospitality environment.
- Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
- Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
- Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
- Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
-
Practice Assistant
2 weeks ago
Beth Israel Lahey Health Primary Care Newton, United States Full timeWhen you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular Scheduled Hours: · 40 Work Shift: · Day (United States of America)Practice Assistant Job Description: · Job Summary: Reports to (one of ...
-
Practice Assistant
2 days ago
Newton-Wellesley Hospital(NWH) Newton, United States**Practice Assistant** · **_Bonus_**_ - New, full-time Practice Assistant employees are eligible for a one-time, taxable bonus of $750.00 to be paid out after the successful completion of the first 90 days of employment._** · **About Us** · Newton-Wellesley Hospital is a comprehe ...
-
Practice Assistant II
1 week ago
Beth Israel Lahey Health Newton, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · Regular · Scheduled Hours: · 32 · Work ...
-
Practice Assistant II Facility: Chestnut Hill, MA 06/10/2024
43 minutes ago
Beth Israel Lahey Health Primary Care Newton, United States RegularJob Type: Regular · Time Type: Full time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Summary: · Reports to (one of the followin ...
-
Licensed Practical Nurse
6 hours ago
Care One Enterprise Newton, MA, United States Full timeBalance Life & Work with a New Career Opportunity (LONG TERM CARE)(SHORT TERM REHAB)(SKILLED NURSING)(SUB ACUTE CARE) Now Hiring - Licensed Practical Nurse - Newton, MA Positions Available: Full Time and Part Time 7:00am-3:00pm and Part time 3:00pm-11:00pm Sign On Bonus available ...
-
Registered Nurse
5 days ago
Care One Enterprise Newton, MA, United States Full timeBalance Life & Work with a New Career Opportunity · (LONG TERM CARE) · (SHORT TERM REHAB · (SKILLED NURSING) · Now Hiring – Registered Nurse – Newton, MA · Positions Available: Full Time and Part Time 7:00am-3:00pm and Part time 3:00pm-11:00pm · Sign On Bonus available for Be ...
-
Clinical Manager
2 days ago
NHOMS / MassOMS PLLC Newton, United States: Who We Are: · Join our innovative team at NHOMS MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, compassion, accessibility, and one team, you will play a part in a mis ...
-
Licensed Practical Nurse
11 hours ago
MEDIKO INC Newton, United StatesJob Description · Job DescriptionFor an exciting and fulfilling career in Correctional Healthcare, come join us at MEDIKO · At MEDIKO our work is mission driven by our desire to help others. We are a privately-owned, correctional healthcare provider that offers compassionate, com ...
-
Service Line Manager, Orthopedics
2 weeks ago
Newton-Wellesley Hospital Newton, United States Full timeJob Description - Service Line Manager, Orthopedics - Newton Wellesley Job Description Service Line Manager, Orthopedics - Newton Wellesley Description About Us · Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and experti ...
-
Team Nurse Facility: Newton, MA 05/08/2024
6 days ago
Beth Israel Lahey Health Primary Care Newton, United States RegularJob Type: Regular · Time Type: Full time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Reporting directly to the Practice Manager and ...
-
Java Software Engineer
2 weeks ago
Ascensus Newton, United States Full timeJob Functions · , Essential Duties and Responsibilities Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result ...
-
Occupational Therapist
3 weeks ago
Synchrony Health Services Careers Newton, United States Full timeOverview: · Careers close to home and your heart · Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Gl ...
-
Records Management Assistant
1 week ago
Beacon Hill Newton, United StatesOur client an asset management company located in Newton, is seeking a Records Management Assistant. This is a temporary opportunity and can compensate up to $21/hr. depending on experience. Qualified candidates are encouraged to apply today for immediate consideration · Responsi ...
-
Senior Quality Engineer
4 weeks ago
Bright Horizons Newton, United StatesThis is a hybrid role in our Newton, MA office · The Cloud Infrastructure/Security Engineer will collaborate across functional IT teams and business units to drive the implementation of secure scalable, resilient and stable cloud infrastructure environments in alignment with Bri ...
-
Director of Talent, Equity, and Culture
2 weeks ago
InsideHigherEd Newton, United StatesWilliam James College seeks an experienced and skilled leader who is driven by the opportunity to develop organizational best practices that effectively communicate and support the College's mission and strategic goals. The Director of Talent, Equity, and Culture will advance the ...
-
Soliant Newton, United States Part timeMinimum 1+ years speech therapy experience required. · Part Time Nurse/CNA for the 2024/2025 School Year · Position Type: Part-Time (20 Hours per Week) · Key Responsibilities: · Provide one-on-one medical support and care to a designated student. · Monitor and document the stude ...
-
Mass General Brigham Newton, United States Limited Term / Per DiemPer Diem Outpatient Pelvic Health Physical Therapist Description Newton-Wellesley Hospitals Outpatient Rehabilitation Department has an open position for a Per Diem Pelvic Health Physical Therapist. (Regular Schedule, Part-Time to Full-Time Hours) Staff are responsible for perfo ...
-
LPN: Licensed Practical Nurse
2 weeks ago
United Methodist Communities HomeWorks Newton, United StatesLPN: Licensed Practical Nurse · Work for a staffing agency that understands your needs · Per Diem - Work up to 40 hours/week · **Payrates up to $36/Hour** · Once you join our team, you will have flexibility to work as little or as much as you choose. Serving clients in Sussex, M ...
-
Licensed Practical Nurse LPN $5k Sign on
2 weeks ago
Newton Health Care Center Newton, United States Full timeNewton Health Care Center is seeking Licensed Practical Nurse (LPN) for our facility in Newton, IA. · The primary purpose is the LPN is to administer nursing care in a nursing home environment, under the supervision of a registered nurse or other medical supervisors. · $5k Sign ...
-
General Labor
10 hours ago
Graphic Packaging International, Inc. Newton, United StatesThe General Labor (Production Assistant) accomplishes a variety of functions within the operation to ensure that safety, quality, productivity, and communications standards are met and maintained. Production Assistants will work in all areas of the facility and perform a variety ...
Practice Assistant II - Newton, United States - Beth Israel Lahey Health
Description
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Job Type:
Regular
Scheduled Hours:
40
Work Shift:
Day (United States of America)
Location:
BIDHC Chestnut Hill The Street
25 Boylston St # 204, Chestnut Hill, MA 02467
The Practice Assistant (or Medical Assistant) role is now eligible for a $1,500 sign on bonus. Important Details: Bonuses are paid out in $500 increments at 30 days, 6 months and at the 1 year anniversary. To be eligible, you must be a non-BILH employee or a previous eligible employee who returns to BILH after 1 year. Employee must be in good standing to receive the bonus at the time of payment. All bonuses are subject to applicable taxes. This program is subject to change at any point.
Job Summary:
Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.
Job Description:
Essential Responsibilities:
Required Qualifications:
Preferred Qualifications:
Competencies:
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus
FLSA Status:
Non-Exempt
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ) about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
