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Cherry Hill

    Team Lead - Cherry Hill, United States - Capstone Search Group Inc

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    Job Description Job Description About the RoleThis large national insurance broker is seeking a qualified individual to help lead their service center operation for their Employee Benefits division.

    The ideal candidate will have previous agency-side experience, be a strong technical expert in coverages and systems, and possess previous or current management experience at a high level.

    Duties & ResponsibilitiesDirect and monitor the customer experience for the employee benefits department in accordance with goals and objectives of the profit center and established policies and proceduresRecruit, develop, and retain top talentIdentify areas of opportunities and develop strategies for improvement within the departmentWork directly with leadership team to develop and implement a learning program for new teammates with a focus on profit center processes, workflows, and customer experience as well as technical insurance knowledge and carrier productsMaintain strong relationships with carrier partners to provide a benefit to the profit center, as it relates to optimizing products and servicesEffectively communicate new opportunities, trends, and industry information to all members of the teamResponsible for daily customer experience with enrollment, claims issues, policy and coverage questions, and moreSkills & Experience7-10 years of progressive experience in the insurance industry with group employee benefit program experience specificallyPrevious management or leadership experience strongly preferredExperience working with small groups strongly preferredState insurance license requiredProficient in profit center computer programs, as well as Microsoft Office Suite, and insurance company proprietary softwareCompensation, Benefits, & Perks$120-125,000 + bonus + full benefits package + hybrid work schedule

    Company Description Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry Our clients include insurance companies, agencies, brokers and intermediaries.

    Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth.

    We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm).

    We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.

    Company Description Capstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry Our clients include insurance companies, agencies, brokers and intermediaries.

    Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth.

    We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm).

    We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.#J-18808-Ljbffr

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