- Answer incoming support calls
- Create support tickets on behalf of customers
- Identify and escalate issues to Helpdesk
- Document all call information according to standard operating procedures
- Use basic computer applications
- Communicate with customers, technicians, and salespeople
- Schedule service calls
- Meet monthly service goals
- Recognize, document, and alert the management team of trends in customer calls
- Route calls to appropriate resources
- No experience necessary- will train the right candidate
- Experience using IT ticketing support systems.
- Experience using Unified Communications for business solutions (Call Handling)
- Strong phone and verbal communication skills along with active listening
- Proven ability to multi-task and work in fast-paced environments
- High attention to detail and strong organizational skills
- Experience with Microsoft Word and Excel
- Bi-lingual is a plus
- Advancement and growth into leadership roles
- Team-player environment
- Medical/Dental/Vision/Life insurance plans
- Matched 401k
- PTO, Vacation, Sick Leave
- FSA/HSA programs
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Customer Care Representative
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Lennar Sandy, United StatesWelcome Home Build your career with Lennar: As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you Customer Care, Representative, ...
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Riley Blake Designs Sandy, United StatesAbout Riley Blake Designs · Riley Blake Designs manufactures and distributes high-quality fabrics and sewing notions worldwide. Our mission: to inspire and connect creative minds with innovative and high-quality products. We embody creativity while remaining results driven Learn ...
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Customer Care Representative
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Riley Blake Designs Sandy, United StatesAbout Riley Blake Designs · Riley Blake Designs manufactures and distributes high-quality fabrics and sewing notions worldwide. Our mission: to inspire and connect creative minds with innovative and high-quality products. We embody creativity while remaining results driven · Lear ...
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Intermountain Healthcare West Valley City, United StatesJob Description: · The dispatcher is the primary focal point for all dispatch communications within the facility and to other Intermountain facilities and various offsite facilities. · Job Details · * Salary: $ depending on experience · * Benefits Eligible: No. · * Shift: Part ti ...
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Alpla Salt Lake City, United StatesALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability. · Wha ...
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regional class a cdl driver
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Frito-Lay Salt Lake City, UT , USA, United StatesThe best jobs in the trucking industry are at Frito-Lay. We are proud to offer you a great starting salary which quickly ramps up for top performers. Your component pay includes stops, unscheduled layovers, delay, dispatch, drop and hook, vacation, and so forth. We also offer unb ...
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Cyprus Credit Union West Valley City, United States Part timeWe are hiring a part-time Member Service Representative (Teller) for our Northern Branches. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected fi ...
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Customer Sales
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Petzl Salt Lake City, United StatesAre you currently looking for a full-time position in the outdoor industry? Petzl America is seeking an experienced, detail oriented, customer service representative to work with our Sport and Professional Customer Service teams. · The CSS Rep will provide sales support and in-h ...
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Host
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Cracker Barrel Old Country Stores West Valley City, United StatesHost · Store Location: US-UT-West Valley City · Overview: · As a Host and hospitality expert, you'll get to welcome our guests into the store with a smile and call their name when it's time to eat · Responsibilities: · You'll be the first face our guests see, so you must have a " ...
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clinical referral nurse
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Sutter Health Salt Lake City, UT , USA, United StatesWe are so glad you are interested in joining Sutter Health · Organization: · SCAH-Sutter Care at Home - UT · Position Overview: · The role is to act as the work from home clinical liaison that represents the agency via telephone receiving and processing referrals for patient care ...
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Custodial Helper 2
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Granite School District West Valley City, United StatesPosition Type: · Custodial & Maintenance/Custodian Helper II · Date Posted: · 4/29/2024 · Location: · GRANGER SR. HIGH · Date Available: · 05/28/2024 · Closing Date: · 05/06/2024Please note that this posting closes at 3:00 pm on the date listed above. · If you have questions rega ...
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Cyprus Credit Union West Valley City, United States Part timeJob Description · Job DescriptionWe are hiring a part-time Member Service Representative (Teller) for our Northern Branches. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career ...
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Dispatcher
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Mesa Moving West Valley City, United StatesJob Description · Job DescriptionJob Summary · The Mesa team is looking for a strong Dispatcher to join us The ideal candidate will be responsible for coordinating all daily events that have to do with dispatching local crews for packing and loading all shipments that the agency ...
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Director Customer Care
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SCIENTIA VASCULAR INC West Valley City, United StatesJob Description · Job DescriptionAbout Scientia Vascular: · At Scientia Vascular, our mission is to save lives Scientia Vascular is a leading innovator and manufacturer of endovascular medical devices. We use micromachining and microfabrication processes to manufacture products t ...
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patient service representative i
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Granger Medical Salt Lake City, UT , USA, United States Full timeGranger Medical Clinic has an immediate opening for a full-time Patient Services Representative at our West Valley City - Fairbourne location. · Overview: · The ideal candidate will be confident, self-motivated and above all else compassionate. Receptionists work closely with our ...
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Sales Consultant
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SCOTT SOUTHARD West Valley City, United States Full timeSCOTT SOUTHARD is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing relati ...
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Customer Sales
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Petzl West Valley City, United StatesJob Description · Job DescriptionAre you currently looking for a full-time position in the outdoor industry? Petzl America is seeking an experienced, detail oriented, customer service representative to work with our Sport and Professional Customer Service teams. · The CSS Rep wi ...
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Patient Service Representative I
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Granger Medical West Valley City, United StatesJob Description · Job DescriptionGranger Medical Clinic has an immediate opening for a full-time Patient Services Representative at our West Valley City - Fairbourne location. · Overview: · The ideal candidate will be confident, self-motivated and above all else compassionate. Re ...
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Patient Service Representative II
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Granger Medical West Valley City, United States Full timeJob Description · Job DescriptionOverview: · Granger Medical Clinic has an immediate opening for a full-time Patient Service Representative in our Pediatrics Department at our West Valley City - Fairbourne location. · The ideal candidate will be confident, self-motivated and abov ...
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Sales Associate
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SCOTT SOUTHARD Sandy, United States Full timeSCOTT SOUTHARD · is looking for a leader to add to our organization who has passion and purpose. We have been in business for 120 years and lead the way in the industry. The role will consist of learning our process to service existing 2,000 business clients while developing rela ...
Customer Care Representative/Dispatcher - West Valley City, United States - Pacific Office Automation
Description
PositionWe are seeking an entry-level Customer Care Representative/Dispatcher for our office in Salt Lake City, UT. Our ideal candidate will be detail-oriented, have experience with problem-solving, and will have excellent telephone and customer service skills.
Essential Job Duties
Pacific Office Automation is proud to be an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law.
We celebrate our employees differences because we know that diversity makes us stronger.Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation.
Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX.
With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, youll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed.
That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software.
At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.#INDSP
