- Receiving inbound patient service calls.
- Receiving inbound calls to schedule appointments for our 24 locations.
- Completing online requests to schedule appointments.
- Making outbound reminder calls to previous patients about Annual Exams.
- Meeting and exceeding patient expectations
- Optical experience is a plus
- Bilingual in Spanish or Burmese is a plus
- Ability to remain energetic, adaptable, and professional
- Reliable transportation to and from work
- Computer experience
- Ability to work multiple programs at the same time
- Competitive compensation
- Vacation/PTO + 6 paid holidays
- Health and Dental Insurance
- 401K
- Summer events for you and your family
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Incubation Systems Private Limited Indianapolis, United StatesHope you are doing great, · We are looking for a *Process Executive* in *Indianapolis, IN.* Please go through the job description below and let me know if youd like to apply for this position. In case if you are not looking, please share this job with anyone you might know who i ...
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JD Finish Line Indianapolis, United StatesThe Call Center Director of Technology and Analytics, is responsible for the leading, development and support of Customer Care systems, reporting, planning and analysis. The director will work in concert with other Customer Care leaders as well as leaders from Operations, Loyalty ...
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Eli Lilly Indianapolis, United StatesAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve th ...
Customer Service Representative- Call Center - Indianapolis, United States - Dr. Tavel
Description
At Dr. Tavel, we have been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 24 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.
We're looking for people who have a positive attitude, love to be part of a growing fun team, and who believe in treating our patients as you yourself would expect to be treated. Our patients are our #1 priority each and every day, and we can't serve them without you. Our ideal candidate is a team-oriented individual who is driven to ensure that professionalism, productivity and quality are maintained and continually improved.
Our Call Center, based in Indianapolis, IN, is ready to train you as the true extension of our office staff at each of our 24 locations. If you are looking for a long-term opportunity with huge growth potential, we want to hear from you
Our Patient Success Specialists have the following responsibilities: