- At least one year of experience in hospital or physician Revenue Cycle is strongly preferred.
- Working knowledge of patient registration and financial clearance.
- High level of interpersonal and problem-solving skills.
- Effective written and verbal communication skills.
- Ability to work well within a team and maintain collaborative relationships.
- Initiative and goal-oriented mindset.
- Indiana University Health, where you'll be joining a team of nearly 40,000 professionals, including over 3,600 physicians and 1,200 advanced practice providers.
- We're proud to host the largest nursing network in Indiana, with more than 9,000 nursing team members spread across over 800 care sites.
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Call Center Scheduling - Indianapolis, United States - Indiana University Health
Description
Job DescriptionAs a Customer Service Representative at Revenue Cycle System Services, your main role will be delivering top-notch services directly to customers. This includes tasks like scheduling, registration, insurance verification, and providing financial solutions. You will also handle cashiering, release of information, and ensuring customer satisfaction. Your responsibilities involve meeting productivity, quality, and service standards to help achieve our operational objectives.
Requirements:
About Us
About the Team
Indiana University Health is the most comprehensive health system in Indiana, with 15 hospitals and close to 40,000 team members dedicated to serving the community. We are seeking individuals who are passionate about making a positive impact on every patient's journey, embodying compassion and excellence in all that they do.
