Customer Reliability Technician - Pasadena, United States - Smiths Group

Smiths Group

Verified Company

Pasadena, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

REF:

JOHNCRANENA01961
DIVISION:
John Crane
JOB FUNCTION:
After Sales Service Repair
Job Description:

Duties & Responsibilities

Observes the installation and commissioning of mechanical seals and their auxiliary support systems.
Observes, collects and evaluates customer data while working with the salesman and/or regional engineer. Then reports seal program's results utilizing John Crane's current reliability management software
Analyzes the equipment survey for inventory optimization opportunities within current consignment management guidelines.
Maintains John Crane's equipment survey.
Communicates orally and in writing with customers, company personnel, and vendors providing counseling and recommendations with the assistance of salesman.
Assists salesman with customer training for maintenance and operations personnel as required.
Assists customer with the Management of Change process with oversight by salesman.
Collects new equipment data sheets from customer's project engineers for review by salesman and/or regional engineer.
Performs other duties and responsibilities as necessary to comply with specific contractual terms of the agreement, or as required by Manager.
Additional duties assigned.

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish.

All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.

We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual

Requires an Associate's Degree in a technical area plus minimum 3 years' experience as a customer reliability technician and / or an equivalent combination of education and experience.
Ability to read and interpret assembly drawings, make complicated arithmetic calculations and resolve technical problems.
Must have experience with assembly/testing and the ability to use precision measuring equipment.

Salary & Benefits