- 1,305 billable hours with 100 presales hours expected annually.
- Provide 2-6 hours/week of support for project and escalated incident management tickets for current customers with focus on customer satisfaction and quality.
- Engage with clients to understand their business needs and challenges and propose Microsoft 365 Modern Work solutions that align with their goals and vision.
- Lead pre-sales activities including meeting prospective clients and using your expertise to highlight how Microsoft technologies can solve everyday problems; follow-on presales activities will include solution design, proposal writing, and project estimating.
- Lead the technical scoping and estimation of Microsoft 365 Modern Work projects, ensuring that the scope, budget, timeline, and risks are clearly defined and communicated.
- Design and architect Microsoft 365 Modern Work solutions that follow best practices and standards and meet the client's requirements and expectations.
- Lead the technical delivery of Microsoft 365 Modern Work projects, overseeing the development, testing, deployment, and support of the solutions.
- Provide technical leadership and direction to other consultants and engineers on the team, ensuring that the quality and consistency of the solutions are maintained.
- Stay updated on the latest Microsoft 365 Modern Work trends, features, and capabilities, and share the knowledge and insights with the team and the clients.
- Dedicate time to researching, evaluating, and integrating new technologies related to M365 Modern Work applications
- Lead cross-functional teams through complex business problems to successful delivery of a technology solution that will solve the challenge.
- Comprehend and contribute to complex business processes through business acumen and technical aptitude.
- Cultivate effective communication with others throughout all levels of the organization.
- Delight clients by delivering Microsoft-based solutions that simplify their business processes
- Build the HBS brand through social media channels and professional communities, keeping the HBS in the forefront of our customers' minds.
- Build lasting customer relationships based on exceptional customer service and support, best in class solution quality, and open and honest communication
- Share, build, and follow team quality processes in projects and support activities
- Embrace new challenges in similar or parallel workstreams as needed
- Swarm to the work in any other area in need of your expertise, opinion, and engagement - Microsoft is moving fast, and you will be a key to helping our team keeping up with the latest features and recommendations
- Tenacious Continuous Improvement - A passion for designing/building new, user-friendly, and creative ways to use Microsoft technologies to solve real-world business problems
- Adaptability - Ability to work under pressure and deliver projects under tight timeframes
- Coaching and Development - Ability to mentor other team members; seek out and embrace feedback from customers, peers, and leadership
- Communication - Openly and honestly communicate the good, the bad, and the ugly with customers, peers, and leadership both verbally and in written form
- Customer Oriented - Build lasting relationships based on mutual respect and passion for delivering the best possible outcome for all parties involved
- Detail Oriented - Produce high quality work deliverables leveraging HBS methods/standards as well as industry best practices
- Self-Motivated - Ability to prioritize work each day based on all client needs; quickly learn new technologies to deliver solutions
- Time Management - Strong time management skills; gracefully transition between multiple clients in a single day
- 5+ years' experience implementing M365 Modern Work technologies, specifically Exchange and Identity Management
- 5+ years' experience scoping M365 implementation projects, partnering across the organization to ensure all key components are identified and dimensioned
- 4+ years' experience leading the technical aspect of M365 implementation projects, including partnering with multiple business units to ensure all key components are delivered
- 5+ years' experience leading technical Exchange and Identity management projects
- 3+ years' experience implementing M365 information protection, record retention, and audit tracking configuration
- 7+ years' experience delivering up to Tier II support
- Active technical certifications in Microsoft Modern Workplace
- Bachelor's degree in business or I.T. related discipline
-
M365 Modern Work Technical Lead
1 day ago
Heartland Business Systems Inc Little Chute, United StatesPosition Summary: · This position will be a member of the Modern Work practice as the primary M365 Modern Work Technical Lead. The incumbent will help us deliver innovative solutions for our clients using the latest Microsoft technologies. As a Technical Lead, this role will be r ...
-
M365 Modern Work Technical Lead
2 weeks ago
Heartland Business Systems Inc Little Chute, United StatesJob Type · Full-time · Description · Position Summary: · This position will be a member of the Modern Work practice as the primary M365 Modern Work Technical Lead. The incumbent will help us deliver innovative solutions for our clients using the latest Microsoft technologies. ...
-
M365 Modern Work Technical Lead
3 days ago
Heartland Technology Group LLC Combined Locks, United StatesHEARTLAND TECHNOLOGY GROUP, INC · M365 Modern Work Technical Lead · COMBINED LOCKS , · Wisconsin · Apply Now · JOB REQUIREMENTS: Heartland Technology Group Description: PositionSummary: This position will be a member of the Modern Work practice asthe primary M365 Modern Work ...
-
Production Operator Lead, 7p-7a
1 week ago
Agropur Little Chute, United States**Job Type**:RegularThe Production Operator Lead performs all tasks involved in the production of Agropur's products, ensuring safe and efficient production by following standard work methods and practices. The Production Operator Lead works in all areas of production as needed, ...
-
Maintenance Manager
2 weeks ago
Ahlstrom Kaukauna, United StatesThe Reliability Engineer manages the mill's predictive maintenance program with an emphasis on vibration analysis, lubrication, thermography, and overall machine health. Analyzes new technologies and makes recommendations to ensure high state of equipment reliability. He/she will ...
-
Team Leader
5 days ago
Amcor Little Chute, United States**We are global, we are impacting the lives of millions every day, we are making a difference**: · At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products ...
-
Welder (m/f/d)
2 weeks ago
Apex Dynamics Kimberly, United StatesWelder (m/f/d) from the industry. For the industry. Our mission is based on our extensive experience in the European job market. That is why renowned and future-oriented industrial companies have been relying on the solutions of the expertum Group for over 35 years at more than 4 ...
-
Project Manager
10 hours ago
Skyline Solutions Kimberly, WI, United States FreelanceOur client is looking to drive bandwidth and speed in Germany - that's why we are searching on their behalf for a Project Manager (m/f/d) for network expansion FTTx. · Nationwide/ Frankfurt, Heilbronn, Düsseldorf, Munich | Full-time · Responsibilities: · - You will act as the lin ...
-
Production Assistant
10 hours ago
Redwood Ventures Kaukauna, WI, United States FreelanceThe Gienanth Group is one of the world's leading companies in the iron processing industry, with state-of-the-art production technology and extensive expertise. Our 280-year history tells our great tradition. However, our success today is based on competence, technological advanc ...
-
Technical Lead Software Engineering
1 week ago
SECURA Insurance Neenah, United StatesThe Technical Lead is responsible for technical planning and execution of technical solutions (projects or technical team's vision\backlog). The Technical Lead will be a technical expert in Full-stack Open Systems Development & Integration and will be responsible for building and ...
-
Lead Technical Analyst
1 week ago
Apex Systems Oshkosh, United StatesJob#: · Job Description: · Looking for a Lead Technical Analyst- local to Oshkosh, Wisconsin or McConnellsburg, Pennsylvania (will work remote 90% of the time, go into Data Center has needed). If you fit the role below, send your resume to Olivia at . · Top Skills: · -Data Netwo ...
-
Lead Technical Analyst
5 days ago
Apex Systems Oshkosh, United StatesLooking for a Lead Technical Analyst- local to Oshkosh, Wisconsin or McConnellsburg, Pennsylvania (will work remote 90% of the time, go into Data Center has needed). If you fit the role below, send your resume to Olivia at [email protected] .Top Skills:-Data Network/Cloud Network ...
-
Lead Technical Analyst
4 days ago
Apex Systems Oshkosh, United StatesLooking for a Lead Technical Analyst- local to Oshkosh, Wisconsin or McConnellsburg, Pennsylvania (will work remote 90% of the time, go into Data Center has needed). If you fit the role below, send your resume to Olivia at [email protected] . · Top Skills: · -Data Network/Cloud N ...
-
Lead Technical Analyst
2 weeks ago
Apex Systems Oshkosh, United StatesLooking for a Lead Technical Analyst- local to Oshkosh, Wisconsin or McConnellsburg, Pennsylvania (will work remote 90% of the time, go into Data Center has needed). If you fit the role below, send your resume to Olivia at [email protected] . · Top Skills: · -Data Network/Cloud ...
-
Technical Lead Software Engineering
3 weeks ago
SECURA Neenah, United StatesThe Technical Lead is responsible for technical planning and execution of technical solutions (projects or technical team's vision/backlog). The Technical Lead will be a technical expert in Full-stack Open Systems Development & Integration and will be responsible for building and ...
-
Technical Lead Software Engineering
2 days ago
SECURA Neenah, United StatesThe Technical Lead is responsible for technical planning and execution of technical solutions (projects or technical team's vision/backlog). The Technical Lead will be a technical expert in Full-stack Open Systems Development & Integration and will be responsible for building and ...
-
Food Safety and Quality Manager
2 weeks ago
McCain Foods USA, Inc. Appleton, United States**Position Title**:Food Safety and Quality Manager · **Position Type**: Regular - Full-Time · **Position Location**: Appleton · **Grade**: Grade 06 · **Requisition ID**: 27961 · The **FSQ Manager** ensures accurate implementation of and adherence to product specifications in the ...
-
Carpenter Assistant
1 week ago
Lowneys Landscaping Center Inc. Appleton, United StatesLowney?s Landscaping is a renowned company known for creating and maintaining beautiful outdoor spaces. Our team of professionals is committed to delivering exceptional service and unparalleled results for our clients. · We are currently seeking a Carpenter Assistant to join our ...
-
Cath Lab Interventional Tech
1 week ago
Ascension Appleton, United States**Details**: · - **Sign-on bonus**:$9,000 · - ** Department**:Cardiac Cath Lab · - ** Schedule**:Part-time 0.6 FTE days | Monday - Friday 7:00am - 3:30pm | Call every fifth weekend, expanding team to every seventh weekend | one holiday per year · - ** Hospital**:Ascension St. Eli ...
-
Product Specialist
3 weeks ago
Pierce Manufacturing Inc Appleton, United StatesAbout Pierce, an Oshkosh company · At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old ...
M365 Modern Work Technical Lead - Little Chute, United States - Heartland Business Systems Inc
Description
Job Type
Full-time
Description
Position Summary:
This position will be a member of the Modern Work practice as the primary M365 Modern Work Technical Lead. The incumbent will help us deliver innovative solutions for our clients using the latest Microsoft technologies. As a Technical Lead, this role will be responsible for scoping, designing, and leading the technical implementation of Microsoft 365 Modern Work projects, such as EntraID, Exchange, Security, Teams, SharePoint, and OneDrive. This role will also provide technical guidance and mentoring to other consultants and engineers on the team.
Roles and Responsibilities/ Essential Functions:
Competencies
#HBS