Jobs
>
Fort Lauderdale

    Front Desk Manager - Fort Lauderdale, United States - Shaner Hotel Group

    Shaner Hotel Group
    Shaner Hotel Group Fort Lauderdale, United States

    3 weeks ago

    Default job background
    Description
    Job Description
    • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
    • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
    • Handle guest complaints ensuring guest satisfaction.
    • Hire, train and develop hotel team members and ensure all required training is complete according to standards.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
    • Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed.
    • Ensure all end of month reports are completed to standard.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
    • Monitor and ensure that all cashiering procedures comply with accounting policies and standards.
    • Other duties as assigned.
    Pay range between $48,000 to $55,000 based on Marriott and hospitality experience

    Responsibilities
    Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

    Qualifications
    • Minimum 1-3 years of front office management experience in the hospitality industry.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
    • High school graduate or equivalent, some college preferred.
    • Bilingual English/Spanish a plus.
    • Knowledge of local activities and attractions appropriate for clientele.
    About Us

    Shaner Hotel Group

    Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,

    About the Team

    Shaner Hotels has an amazing opportunity to join our team at our Fort Lauderdale Downtown Courtyard by Marriott. This 137-room hotel is located just miles from Fort Lauderdale Beach, with an amazing rooftop bar and pool to satisfy our guests. With over 2300 square feet of flexible meeting space, this hotel is the perfect opportunity to expand your hospitality career.
  • Holiday Inn

    Front Desk Manager

    1 week ago

    Holiday Inn Hollywood, United States

    **JOB DESCRIPTION**:Front Desk Manager needed for Corporate, 150 Room, Full-Service Holiday Inn located in Hollywood, Florida. · **BASIC FUNCTION**:Under the general guidance of the General Manager the Front Desk Manager will plan, organize, develop and direct the overall operati ...

  • Breakthrough Therapy Services

    Front Desk Office Manager

    3 days ago

    Breakthrough Therapy Services Davie, United States

    Busy Pediatric clinic is seeking a front office manager, Monday through Friday.. Must be a team player, motivated, and must have great communication skills. · - Greeting Client's · - Answering phone calls · - Schedule Client Appointments · - Insurance Verification · - Authorizati ...

  • First Service Corporation

    Front Desk Manager

    1 week ago

    First Service Corporation Fort Lauderdale, United States

    The front desk person works independently, and without direct supervision. Possesses strongcommunication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service provider Front Desk, Manager, Customer ...

  • PDC Technologies

    IT Help Desk Manager

    1 week ago

    PDC Technologies Fort Lauderdale, United States

    Job Description · Job Description · The IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary l ...

  • PDC Technologies

    IT Help Desk Manager

    1 week ago

    PDC Technologies Fort Lauderdale, United States

    Job Description · Job DescriptionThe IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader ...

  • PDC Technologies

    IT Help Desk Manager

    2 weeks ago

    PDC Technologies Fort Lauderdale, United States

    Job Description · Job DescriptionThe IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader ...

  • Seminole Gaming

    front desk manager

    3 weeks ago

    Seminole Gaming Fort Lauderdale, United States

    Overview: · About Seminole Hard Rock Hotel & Casino Hollywood · Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination un ...

  • Seminole Gaming

    front desk assistant manager

    3 weeks ago

    Seminole Gaming Fort Lauderdale, United States

    Overview: · About Seminole Hard Rock Hotel & Casino Hollywood · Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination un ...

  • DoubleTree by Hilton Miami Arpt Convention Ctr

    Assitant Front Desk Manager

    6 days ago

    DoubleTree by Hilton Miami Arpt Convention Ctr Miami, United States

    **DEPARTMENT**: Guest Services / Front Office · **JOB SUMMARY** · The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office, Concierge and Uniformed Services, in an attentive, friendly, efficient and courteous manner, providing all guests wi ...

  • SNI Technology

    IT Service Desk Manager-Onsite-FTL

    3 weeks ago

    SNI Technology Fort Lauderdale, United States

    OVERVIEW · Sr. IT Support Services/Service Desk Manager is a technical management position responsible for daily/strategic planning, operation, administration, monitoring and maintenance of IT systems, networks, and enterprise applications. Candidate will also manage IT Command C ...

  • SNI Technology

    IT Service Desk Manager-Onsite-FTL

    5 days ago

    SNI Technology Fort Lauderdale, United States

    OVERVIEW · Sr. IT Support Services/Service Desk Manager is a technical management position responsible for daily/strategic planning, operation, administration, monitoring and maintenance of IT systems, networks, and enterprise applications. Candidate will also manage IT Command C ...

  • Auro Hotels

    Front Desk Manager

    3 weeks ago

    Auro Hotels Dania Beach, United States

    ** Front Desk Manager** · **Job Category****:** Front Office **Requisition Number****:** FRONT02357 Showing 1 location **Job Details** · **Description** · **Supervisory Responsibilities** · Directly or indirectly supervises associates and/or supervisors. Carries out superviso ...

  • Jessica Eagan DDS

    Experienced Dental Front Desk Manager

    1 week ago

    Jessica Eagan DDS Miami, United States

    EXPERIENCED DENTAL FRONT DESK / INSURANCE SPECIALIST. · Please only accepting applicants with EXPERIENCE · We are looking for an energetic, kind and EXPERIENCED individual to join our amazing team. · Knowledge of Eaglesoft is a plus. · Must have knowledge of dental insurances, ab ...

  • The Grand Palms Resort and Golf Club

    Assistant Front Desk Manager/relief Night Audit

    5 days ago

    The Grand Palms Resort and Golf Club Pembroke Pines, United States

    **Perks**: · Free Golf, Discounted Hotel Rooms, Friend Discounts · **ESSENTIAL JOB FUNCTIONS**: · - Exemplifies our commitment to The Grand Palms mission of Total Guest Satisfaction · - Maintains positive guest relations at all times; anticipates guests' needs, responds promptly; ...

  • Shaner Corporation

    Front Desk Guest Services Supervisor

    3 weeks ago

    Shaner Corporation Fort Lauderdale, United States

    **Job Description - Front Desk Supervisor** · Shaner is an Equal Opportunity Employer and Drug-Free Workplace · **General Responsibilities**: · Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, · implement and maintai ...

  • The State of Florida

    Systems Project Analyst

    2 weeks ago

    The State of Florida Fort Lauderdale, United States

    Requisition No: 829184 · Agency: Florida Gaming Control Commission · Working Title: Systems Project Analyst (Help Desk Technician) · Pay Plan: Career Service · Position Number: · **Salary**: $55, $60,787.00 commensurate with experience · Posting Closing Date: 05/27/2024 · **Tota ...

  • Cauley Enterprises

    Complex Director of Rooms

    1 week ago

    Cauley Enterprises Fort Lauderdale, United States

    Job Summary: · **Responsibilities**: · - Oversee the daily operations of the front desk, housekeeping, reservations, and guest services departments · - Develop and implement strategies to maximize room revenue and occupancy · - Ensure high standards of customer service are mainta ...

  • The Dalmar

    Complex Director Rooms

    2 weeks ago

    The Dalmar Fort Lauderdale, United States

    **The** **Dalmar a Tribute Portfolio Hotel & Element Fort Lauderdale Hotel, as** part of the Wurzak Hotel Group, located in downtown Fort Lauderdale is looking for a Complex **Director of Rooms** to join their senior leadership team. This position functions as the strategic busin ...

  • TPG Hotels & Resorts

    Front Desk Agent- Westin Fort Lauderdale

    2 weeks ago

    TPG Hotels & Resorts Fort Lauderdale, United States

    **Job Overview** · The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. ...

  • Broward Health Point

    Ambulatory Business Specialist

    1 week ago

    Broward Health Point Fort Lauderdale, United States

    Broward Health Point · Shift: Shift 1 · FTE: · Summary: · Performs reception, clerical, and managed care communication to support the efficiency and effectiveness of the medical office operations. Oversees the daily operations of the front desk, including and not limited to, the ...