Complex Director of Rooms - Fort Lauderdale, United States - Cauley Enterprises

Description

• Oversee the daily operations of the front desk, housekeeping, reservations, and guest services departments
• Develop and implement strategies to maximize room revenue and occupancy
• Ensure high standards of customer service are maintained throughout all guest interactions
• Manage room inventory, rates, and availability to optimize revenue
• Train, mentor, and lead a team of rooms division staff to deliver exceptional service
• Collaborate with other department heads to ensure seamless operations and guest satisfaction
• Monitor and control departmental expenses through effective budgeting and cost control measures

• Proven experience in guest services, hospitality management, and leadership roles
• Strong background in front desk operations, customer service, and human resources
• Excellent communication skills with the ability to interact effectively with guests and team members
• Proficient in hotel management systems and software for reservations and inventory management
• Ability to analyze data, identify trends, and make strategic decisions to drive revenue growth
• Bilingual proficiency is a plus

Join our team as the Complex Director of Rooms and be part of a vibrant hospitality environment where your leadership skills will shine, and your passion for excellence will be rewarded.

• Hospitality: 5 years (preferred)

• Fort Lauderdale, FL preferred)

• Fort Lauderdale, FL 33326: Relocate before starting work (preferred)