- Answer, evaluate, and prioritize incoming calls, emails, and ticket requests from users experiencing problems with computer-related technologies.
- Research and lead users through diagnostic procedures to determine the root cause.
- Manage all employee logins, approvals, e-mails, and menu level accounts.
- Log and track calls using a problem management database and maintain historical records.
- Identify and resolve POS hardware problems, inclusive of requesting replacement gear and ensuring it is received and installed properly at store locations.
- Actively communicate and interface with escalation teams to ensure all issues are resolved in a timely and efficient manner; including but not limited to network, phone, or power-related issues.
- Maintain an in-depth knowledge of all supported systems and services.
- Generate amazing ideas in a style that will enhance and improve the support we deliver every day.
- Additional duties as assigned.
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Apartment Maintenance Technician
2 weeks ago
KDR Services LLC Kansas City, United StatesJob Description · Job DescriptionWe are looking for Maintenance Technician to join our Team · We are a Kansas and Missouri based property management group seeking a motivated team player to be responsible, under the direction of the Property Manager and/or Head of Maintenance, fo ...
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System technician
3 days ago
Omega Ventures Kaw City, United StatesWorking at Europa-Park - This means a diverse range of tasks, with plenty of room for personal development. · Join our team as a System Technician (m|w|d). · Your responsibilities · Preparation and planning of orders · Installation, commissioning, and maintenance of hardware on ...
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Production Technician Supervisor
6 days ago
Worlds of Fun Kansas City, United States Full timeOverview:Starting rate for this position is $16.50 / hour with higher rate eligibility dependent upon skill level and experience. · Technical Services at Worlds of Fun brings ideas to light with the installation of theatrical lighting, sound, and many other technical aspects that ...
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Diesel Technician/Mechanic III
4 days ago
Penske Truck Leasing Kansas City, United States Full timeAddress: 1111 Century Avenue, Kansas City, MO · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintai ...
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Diesel Technician/Mechanic III
6 days ago
Penske Truck Leasing Kansas City, United States Full timeAddress: 1111 Century Avenue, Kansas City, MO · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintai ...
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Body Shop Technician III
2 weeks ago
Penske Truck Leasing Kansas City, United States Full timePosition Summary: · As a Body Shop Technician with Penske, you'll perform minor truck and trailer collision repairs, and with supervision some major repairs too. All while enjoying the advantages of working for a winning team that's got your back. You'll use industry-leading tech ...
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Service technician/electrician
3 days ago
Phoenix Industries Midwest City, United StatesService Technician/Electrician (M/F/D) · Location: Bonn, Midwest City · Type of Employment: Full-time · Working Hours: 40 hours per week · About KPS Prüfservice · KPS Prüfservice is one of the leading companies nationwide in the field of electrical equipment testing. Our focus is ...
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Service technician for machine assembly
3 days ago
Velocity Innovations Maple City, United StatesYour main tasks include the mechanical and electrical assembly of systems, coordination of the construction site team, and training of customer employees. You will also accompany the commissioning of the factory in Blaubeuren and support the mechanical engineering department. · W ...
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Apprentice for HVAC Systems Technician
3 weeks ago
Infinity Ventures Maple City, United StatesAs an apprentice plumber and heating, sanitation, and ventilation technician (m/f/d) at Maple City, you will learn the trade of an installation mechanic in the heating, sanitation, and ventilation industry - a profession with a promising future. You will gain practical experience ...
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Nintendo Switch Repair Technician
3 days ago
beBee Handyman Kansas City, MO, United States FreelanceI am in need of a console technical service with the following characteristics in Kansas City, MO:Console brand and model · Nintendo Switch · Issue(s) to be resolved by the technician · Right controller not connecting to the console, controller malfunction · Where will the work b ...
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Technician - Preventative Maintenance
2 weeks ago
Aimbridge Hospitality Kansas City, United StatesJob Summary · Información disponible en español a continuación. · The Building Maintenance Technician is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintena ...
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Building technician
3 weeks ago
Omega Ventures Mission Woods, United StatesWe are currently looking for a Facility Technician (m/f/d) H/L/K/S to join our team at Mission Woods in Essen. · The Dr. Sasse Group is a family-owned, internationally operating company. With over 45 years of experience, we are a competent partner for the real estate industry, in ...
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Phoenix Innovations Midwest City, United StatesWe are looking for · ... you, if you want to actively shape climate-neutral living with your practical experience and expertise. · If you enjoy · Driving directly from your home to your customers with your service vehicle - you will receive your orders directly on your table ...
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Service Technician
1 week ago
Keyes Hyundai of Mission Hills Mission Hills, United States**Dealership**: L0376 Keyes Hyundai of Mission Hills · **Keyes Hyundai of Mission Hills** · **_ Now Hiring Automotive Service Technicians_** · Keyes Hyundai of Mission Hills is part of the Lithia & Driveway family (LAD), a Fortune 150 company. We provide a unique blend of leaders ...
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Endoscopic Technician
3 weeks ago
Providence Mission Hills, United States**Description** · Responsible for providing assistance to the GI physicians in diagnostic and interventional procedures in the GI lab by providing safe and efficient patient care in collaboration with a multidisciplinary team to achieve quality patient outcomes. · Providence care ...
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Electronics Technician
3 days ago
Infinity Technologies Mission Hills, United StatesWe are currently seeking an Electronics Technician (m/f/d) for an internationally represented metal and electrical company at Mission Hills. This position will be filled immediately through temporary employment, working in three shifts and full-time. The company is located in Mül ...
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Behavior Technician
3 days ago
ICAN-B (Applied Behavior Analysis) Mission Hills, United States_Pay Range: $22-$24. Drive mileage reimbursed at $0.75 per mile._ · - We are looking for Behavior Technicians in San Fernando Valley and surrounding areas (Burbank)_ · A Behavior Technician provides direct in-home, Center (Inland Empire) and/or school-based services to children d ...
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Electronics technician
3 days ago
Eclipse Solutions Fairway, United StatesMAFI is a leading manufacturer of tractor units for internal transport in seaports, industry, logistics and distribution centers. Our products are marketed worldwide. · Electrical installation of vehicles and assembly of components according to circuit diagrams · You will perform ...
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Electronics Technician
3 weeks ago
Quantum Innovations Fairway, United StatesAbout Fairway: · Since 1999, Fairway (formerly known as Flux GmbH) has been located in Heilbronn. From the beginning, we have offered services in the areas of tent and hall lighting nationwide. Over the years, we have gradually expanded these areas, and today we are able to offer ...
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Training as a mechatronics technician
3 weeks ago
Quantum Innovations Northmoor, United StatesNorthmoor Apprenticeship as a Mechatronics Technician (m/f/d) 2024Location: Espelkamp GER | Start of apprenticeship: What to expect:Assembly and installation of complex systems consisting of mechanical, electrical, and pneumatic componentsProcessing of mechanical partsProgramming ...
Technician I - Kansas City, United States - Guitar Center, Inc.
Description
Position Summary:
IT Support Services Technician I
The Level I IT Support Services Technician will be responsible for providing awesomely effective diagnostic evaluation, incident recording, resolution, and escalation to meet the internal needs of our Support Center and Retail locations.
The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound.
Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.The Guitar Center Company operates through several business divisions.
Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States.
2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.
E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products.The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952.
AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.