Employee Customer Entry - Trail Creek, IN, United States - Matrix Dynamics
Description
Company DescriptionOur customers in the hospitality industry are our motivation. With passion, expertise, and empathy, we do everything in our power to support them optimally. Our employees are our recipe for success. We are proud that our diverse teams contribute to the success of METRO every day with high commitment. Become a part of us too
Job Description
As a Customer Entry Employee (m/f/d), you are the first point of contact for customers when they visit our wholesale store.
- Customer Service: You are responsible for creating new shopping authorizations, processing credits, changing customer data, and handling complaints.
- Customer Support: Whether during peak hours or just before closing time, you always have an open ear for our customers' concerns.
- Education: You have completed a commercial apprenticeship, e.g. as a wholesale merchant (m/f/d) or retail salesperson (m/f/d).
- Experience and Knowledge: Ideally, you already have some experience in a similar position and are proficient in MS Office.
- Customer Orientation: You enjoy direct customer contact and are always friendly and helpful towards our customers.
- Fair working conditions in a unionized company
- 30 days of vacation
- Christmas and vacation bonuses, as well as tariffbased surcharges
- Predictable working hours in a 5day week
- Attractive opportunities for company pension schemes, including employer contributions
- Employee discounts in our METRO stores, as well as other benefits in
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