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Jersey City

    Associate Property Manager - Jersey City, United States - Realty Operations Group

    Realty Operations Group
    Realty Operations Group Jersey City, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    General Summary

    Our organization is a leading shared services property management company dedicated to providing best in class management and administrative support to its select client roster. We maintain a superior team of professionals united by a common commitment to the highest level of integrity and business ethics in all of our dealings.

    Essential Job Functions/Responsibilities:

    • On behalf of ownership, act as the primary point of contact for all matters related to the successful day to day operation/maintenance of one to three residential apartment communities, ensuring regulatory compliance and effective management of risk and liability.
    • Lead / manage the on-site staff at the properties in the assigned portfolio.
    • Manage tenant relations, coordinating requests for repairs and maintenance, and other tenant concerns.
    • Develop and manage to annual operating and capital budgets.
    • Effectively manage/coordinate the vacant apartment turnover process, working closely with vendors, staff and Management.
    • Investigate and resolve resident complaints and service requests and prepare resident work orders as required. Communicate with maintenance personnel and follow up to ensure successful work order completion.
    • Support team in the development and analysis of financial reports.
    • Support special projects within assigned Portfolio.
    • Process vacancies and document cost of restoration charges.
    • Manage keys, elevator access, move in / move out scheduling and move out inspections paperwork.
    • Respond to tenant questions about account status and rent payments.
    • Enter purchase orders and track spending in the portfolio.
    • Other duties and responsibilities as assigned

    Qualifications:

    • Bachelor's Degree is required
    • Computer literacy with basic Microsoft Windows and Office applications, including Word, Excel and Outlook
    • Ability to learn and utilize Yardi (real estate financial and operational software)
    • Strong verbal and written communication skills, in person, by phone, and via written correspondence
    • Miscellaneous office duties include filing, copying, faxing, and data entry
    • Keep management updated regarding status of core items by preparing area status reports
    • Perform all other duties as assigned or needed
    • Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values
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