- Provide Workstation Software Break Fix support
- IMAC - PC Install, Moves, Adds and Changes
- Image Loads
- Asset Recovery
- Asset tagging
- Printer Support
- Client Center (Tech Bar) Support
- IT Service Management Updates
- Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned
- Manage orderly storage of equipment within client build center (depot)
- Perform necessary tasks related to request fulfillment and device refreshes based on provided processes and tooling, including: a) picking inventory from stock, b) image load, c) asset tagging, d) picking/packing of accessories, e) over-box, if necessary, f) coordinating for shipment carrier pickup, g) updating asset tracking information within the asset management system, and h) updating ticket status in the ITSM system
- Receive returned equipment from end users and process as appropriate including: a) determine if device is to be reused or disposed based on decision criteria provided by our client, b) If able to be reused, perform basic refurbishment activities (e.g., test for functionality, clean device, wipe hard drive) and place into stock, c) If device is going to be disposed, wipe hard drive following defined processes and prepare for pickup by disposal third-party, d) Update asset tracking information within the asset management system.
- Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
- Knowledge of PC Imaging
- Experience with change management and incident management
- Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wiperol
- Certified Dell Technician
- Expertise in Inventory Control
- Must be within driving distance of Melbourne, Florida and willing to work onsite
- Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
- You are an excellent communicator in writing and speaking.
- You have the ability to work independently but also value teamwork.
- Your problem-solving skills are excellent.
- You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
- You seek a community of virtue-centered co-workers and clients.
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Desktop & Depot Support in Melbourne, Florida
2 weeks ago
Virtual Service Operations Melbourne, United StatesDesktop & Depot Support in Melbourne, Florida · Melbourne, FL ) · Description · Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match · Opportunity: · Virtual Service Operations is searching for highly motivated and career-driven indiv ...
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Specimen Processor
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Actalent Melbourne, United States Full timeJob Title: Specimen Processor · Job Description · Join our dedicated team as a Specimen Processor, where you will play a crucial role in handling incoming samples and ensuring they are properly processed for laboratory analysis. · Your responsibilities include receiving, identif ...
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Everyday ABA Brevard County, FL, United StatesEveryday ABA, LLC currently has full-time and part-time registered behavioral technician (RBT) positions available. A growing company that embraces individualized programming with meaningful skill development, team collaboration, and emphasis on parent training, Everyday ABA is l ...
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Licensed Practical Nurse
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Parrish Home Health Melbourne, United States Full timeWe are hiring for a Licensed Practical Nurse · At Parrish Home Health, a part of LHC Group we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve ...
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Home Health Admin Coord
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HCA Florida Healthcare at Home Melbourne, United States**Introduction**: · Do you want to join an organization that invests in you as a(an) Home Health Admin Coord? At HCA Florida Healthcare at Home, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of t ...
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Hfmg Rn Nurse Navigator
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Health First Melbourne, United States**Description**: · *** · Responsible for providing personalized member face to face visits in the acute care hospital setting to ensure the member is set up for a safe discharge and post discharge care. Educate the members on the benefits that are available to them during and aft ...
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Registered Dietitian
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Bedrock Rehabilitation and Nursing Center at Melbourne Melbourne, United States**Registered Dietitian Positions at this location require a COVID-19 vaccination.** · **Annual Salary**:$32 - $40 per hour based on experience · **Available to work flexible hours Monday thru Friday.** · **Benefits**: · - 401K · - Health, Dental, and Vision Insurance · - Paid Tim ...
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Lpn-parrish Home Health-melbourne, Fl
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LHC Group Melbourne, United States**Licensed Practical Nurse**: · - Melbourne, FL · - Full Time · - Licensed Practical Nurse/Licensed Vocational Nurse · **Summary** · We are hiring for a Licensed Practical Nurse · At Parrish Home Health, a part of LHC Group we embrace a culture of caring, belonging, and trust and ...
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Secretarial Assistant
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Indian River Colony Club Melbourne, United States**Job description** · Tasks will include answering phones, preparing correspondence, submitting work orders, updating work orders, but not limited to the office task listed. · Required skills: · - 2 + years - experience in a high-volume office atmosphere · - Support Management an ...
Desktop & Depot Support in Melbourne, Florida - Virtual Service Operations
Description
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop & Depot Support in Melbourne, Florida. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in both Desktop and Deport Support.
Responsibilities - Desktop Support
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more For more information, please visit our website at https://vso-
Salary Description
$17.00/hr - $25.00/hr