- Greet and assist all customers in a prompt, friendly and courteous manner,
- Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers.
- Check and accept passenger baggage.
- Board/deplane flights and escort passengers to and from aircraft as needed, includes pushing wheelchairs and assisting other passengers with additional needs.
- Comply with all safety procedures and airline policies.
- Provide accurate gate, flight arrival and departure information, as well as answer general inquires.
- Assist unaccompanied minors and passengers with special needs, resolve customer concerns.
- Maintain thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazardous materials, and other regulatory requirements.
- Provide clear and accurate communication to passengers, agents, flight crews and vendors.
- Responsible for always maintaining the safety and security of the ramp.
- Monitor customer safety during boarding and deplaning and assist customers in a friendly and courteous manner.
- Marshal aircraft on the ramp (e.g., directing, assisting, and parking all arriving, departing and towed aircraft).
- Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks.
- Perform the duties of a Ground Security Coordinator as outlined in the Company security program.
- Comply with all safety procedures and airline policies.
- Careful handling of customer baggage, and company material; frequent lifting, loading/unloading, sorting and transfer of baggage, and company material
- Service aircraft as needed (e.g., aircraft lavatories, potable water, window wash, deicing and commissary items).
- Assist in ramp set up and storage of equipment and baggage.
- Perform other job-related duties as assigned by management.
- Frequent stooping, bending, kneeling.
- Handle objects up to 75 pounds regularly with or without a reasonable accommodation.
- Be at least 18 years of age
- At least nine (9) months of prior airlines or industry experience preferred.
- Be authorized to work in the United States and able to travel in and out of the United States.
- Must have a valid driver license and good driving record.
- Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.
- Possess high school diploma or GED certification
- Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares
- Able to type 30 words per minute.
- Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
- Possess strong leadership and organizational skills.
- Must have well-developed people skills and ability to work with a variety of personalities.
- Able to coordinate multiple priorities and meet deadlines.
- Able to handle interruptions and a fast-paced environment.
- Maintain strong attention to detail.
- Be self-motivated and able to motivate others.
- Ability to work independently and as part of a team.
- Excellent communication skills both written and verbal delivered with tact and professionalism
- Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
- Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
- Able to work nights, weekends, holidays, and varying schedules.
- Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
-
TREGO DUGAN AVIATION of GRAND ISLAND, Inc. Greer, United StatesTrego-Dugan Aviation is hiring part-time Ramp Agents and Customer Service Agents, with shifts ranging between 6 and 15 hours/week at the GSP airport. · Customer Service Agent · General Purpose of Job: · This position is responsible for providing total customer service to all pe ...
-
Newcomer: Call center agent at the airport"
1 week ago
NovaWorks Woodruff, SC, United States FreelanceAre you someone who excels at solving problems and keeping a cool head in tricky situations? Then this is the right place for you. · We are looking for you as a **Call Center Agent (m/f/d) in full-time or part-time** for our client Apcoa's Park and Control Center. This is located ...
-
Front Desk Agent
3 weeks ago
GF Management Greenville, United StatesNewly refreshed, the Fairfield Inn Greenville Spartanburg Airport offers a great location an exceptional value. Our hotel in Greenville, SC offers complimentary shuttle service to and from GSP airport, high-speed wireless internet, business center, 24/7 fitness center, and an out ...
-
Hotel Front Desk Clerk
2 weeks ago
Comfort Suites Greenville Airport Greenville, United StatesJob Description · Job DescriptionAre you a friendly and professional individual with a passion for hospitality? The Comfort Suites Greenville Airport, a three-time Gold Award-winning hotel, is seeking an enthusiastic Front Desk Agent to create unforgettable experiences for our gu ...
-
Operations Agent
1 week ago
Southwest Airlines Greenville, United States Full timeDepartment: · Ground Operations Our Company Promise · We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Abo ...
-
Hotel Front Desk Clerk
2 weeks ago
Comfort Suites Greenville Airport Greenville, United States· Are you a friendly and professional individual with a passion for hospitality? The Comfort Suites Greenville Airport, a three-time Gold Award-winning hotel, is seeking an enthusiastic Front Desk Agent to create unforgettable experiences for our guests. As the first point of co ...
-
Ramp Agent
1 week ago
Piedmont Airlines Greenville, United States Part timeWe can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To con ...
-
Customer Service Supervisor
2 weeks ago
Piedmont Airlines Greenville, United StatesWe can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To co ...
-
Front Desk Agent
3 weeks ago
MCR Hotels Spartanburg, United StatesFront Desk Agent · Residence Inn Spartanburg, 9011 Fairforest Rd, Spartanburg, South Carolina, United States of America · Req #6341 · Monday, April 29, 2024 · The Front Desk Agent at the Residence Inn by Marriott Spartanburg is responsible for providing overall positive guest exp ...
-
Customer Service Supervisor
2 weeks ago
Piedmont Airlines Greer, United StatesWe can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To co ...
-
Customer Service Supervisor
2 weeks ago
Piedmont Airlines Greer, United StatesWe cant wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To con ...
-
Lost&found (male/female/diverse) +
1 week ago
Oceanic Ventures Powdersville, SC, United States FreelanceAIDe PersonalService - for over 30 years, we have been the specialist for temporary staffing and recruitment. We are a successful owner-managed company providing personnel services in the fields of AUTOMOTIVE, AVIATION, ELECTRICS, HEALTHCARE, HOSPITALITY, INDUSTRIES, LOGISTICS, a ...
-
Front Desk Agent
2 days ago
MCR Hotels Spartanburg, United States· Front Desk Agent · Residence Inn Spartanburg, 9011 Fairforest Rd, Spartanburg, South Carolina, United States of America · Req #6986 · Thursday, June 6, 2024 · The Front Desk Agent at the Residence Inn by Marriott Spartanburg is responsible for providing overall positive guest ...
-
Front Desk Agent
1 week ago
MCR Hotels Spartanburg, United StatesThe Front Desk Agent at the Residence Inn by Marriott Spartanburg is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. · ESSENTIAL FUNCTIONS: · Providing attentive, courteous, and efficient serv ...
-
Part Time Night Auditor
1 week ago
MCR Hotels Spartanburg, United States Part timeThe Night Auditor at the Residence Inn by Marriott Spartanburg is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). · ESSENTIAL FUNCTIONS: · Primary responsibilities ...
-
Part Time Night Auditor
2 weeks ago
MCR Hotels Spartanburg, United States Part time· Part Time Night Auditor · Residence Inn Spartanburg, 9011 Fairforest Rd, Spartanburg, South Carolina, United States of America · Req #6163 · Tuesday, April 16, 2024 · The Night Auditor at the · Residence Inn by Marriott Spartanburg · is responsible for the preparation and disp ...
-
Customer Service Gate Agent
3 weeks ago
Piedmont Airlines Greer, United States Full timeWe cant wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To con ...
-
Customer Service Gate Agent
1 week ago
Piedmont Airlines Greer, United States Part timeWe cant wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To con ...
-
Customer Service Gate Agent
1 week ago
Piedmont Airlines Spartanburg, United States Part timeWe can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To co ...
-
Customer Service Gate Agent
4 days ago
Piedmont Airlines Spartanburg, United States Part timeWe can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. · At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To con ...
Cross-Utilized Airport Agent - Greenville, United States - Corporate Flight Management
Description
Job DetailsJob Location
Contour Airlines - GLH - Greenville, MS
Position Type
Part Time
Education Level
High School
Salary Range
$ $20.00 Hourly
Travel Percentage
Negligible
Job Shift
Any
Job Category
Customer Service
Description
Contour is a long-established aviation services company with diverse capabilities including scheduled airline operations, Part 91/135 aircraft management, on- demand charter, an aircraft sales division, three Fixed-Base Operations, a FAR Part 145/EASA certified aircraft maintenance facility providing airframe maintenance, avionics installations/repairs, and component overhaul services, and a FAR 141 pilot and maintenance training operation. Our fleet of approximately 30 aircraft operate almost 20,000 flight segments annually and the company is now ranked as one of the ten largest Part 135 operators in the country.
At Contour, our core values are at the heart of everything that we do and every decision we make. Constant throughout all our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.
Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at to discuss any specific needs that you may have.
Contour's rapid growth has created exciting employment opportunities. We invite you to become part of the family.
Summary of Essential Duties
A Cross-Utilized Airport Agent is responsible for working all responsibilities designed to deliver Contours exceptional customer service. It includes all ticket counter, gate and ramp operations at your local or regional airport. Employees will be trained to work the job functions required to process customers, including working both inside and outside. Additional duties including security searches, aircraft cleaning and servicing, operations and commissary provisioning as required.
Some specific responsibilities include:
