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    Front Desk Agent - Greenville, United States - GF Management

    GF Management
    GF Management Greenville, United States

    6 days ago

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    Description
    Newly refreshed, the Fairfield Inn Greenville Spartanburg Airport offers a great location an exceptional value.

    Our hotel in Greenville, SC offers complimentary shuttle service to and from GSP airport, high-speed wireless internet, business center, 24/7 fitness center, and an outdoor (seasonal) pool.

    Located minutes from Greenville Spartanburg Airport, downtown Greenville, and within walking distance to a variety of popular restaurants, our hotel boasts one of the best locations in Greenville.

    We have a great opportunity to join our team as a Front Desk Agent. 3pm to 11pm shift.


    • Responsible for counting cash, and maintaining accuracy of issued cash drawer at the beginning and end of each scheduled shift.
    • Daily checks the front desk log for problems, special requests, etc.
    • Greets, registers, and assigns rooms to guests.
    • Transmits and receives telephone messages when necessary.
    • Works closely with the reservations department to ensure arrival dates on reservations are correct.
    • Communicates all information to the following shift to ensure a smooth transition.
    • Works closely with all hotel departments to ensure the highest quality of customer service.
    • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
    • Responsible for completing all required shift paperwork and reports as assigned by management.
    • Responsible for completing all end of shift cash closing procedures.
    • Keeps records of room availability and guests' accounts.
    • Computes bill, collects payment, and makes changes for guests.
    • Makes and confirms reservations.
    • Posts charges such as room, food, liquor, or telephone to ledger.
    • Completes daily-required shift checklists.
    • Must wear required uniform. Must maintain a neat, clean and well-groomed appearance.
    • Performs other duties as assigned by management.
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