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    Customer Service Specialist - San Diego, United States - My Senior Health Plan

    My Senior Health Plan
    My Senior Health Plan San Diego, United States

    2 weeks ago

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    Description
    Job Description


    Job Description Description:

    AVAILABLE FOR IMMEDIATE HIRE
    My Senior Health Plan

    is looking for an upbeat, compassionate individual who is hardworking, reliable, and committed to doing their best every day


    We have been around for nearly years but still have the small-business feel There is MUCH opportunity for growth and development.


    Essential Responsibilities:
    THIS IS A FULL TIME, ONSITE POSITION. This is NOT a Remote/Hybrid position.
    Responds to customer inquiries and issues with thoroughness, professionalism, and in a timely manner.
    Efficiently processes administrative tasks as assigned, adjusting workload for occasional calling or data input projects.

    Essential Duties:

    • Outbound/inbound calling projects
    • Answering incoming calls and fielding appropriately through an automatic dialer
    • Transfers viable leads to My Senior Health Plan Inc. sales team
    • Completes intake of prospect and client data through CRM (Salesforce).
    • Data entry of incoming leads
    • General data input
    • Respond to client emails
    • Customer service
    • Organizes, files, and faxes applications and documents
    • Back-up to all Administrative functions
    • Working closely with the Administrative Team to continue development

    Requirements:

    Must-haves:
    Bachelor's degree (or experience in lieu of)

    • 3 years of
    administrative/clerical

    experience
    Experience with CRMs
    Excellent phone presence
    Excellent command of written and spoken English
    Professional and personable demeanor
    Highly organized
    Detail-oriented
    Proficiency with all MS Office applications
    Excellent multi-tasker
    Eagerness to learn new tasks and grow with the company
    Initiative to take on additional responsibilities
    Open and enthusiastic about coaching
    Maintains a sense of urgency with all tasks
    Experience with auto-dialer preferred

    Benefits:
    Competitive base pay based on experience, and bonuses
    Group Health Insurance including Dental, Life, and Vision – Employer pays 70% of employee cost
    Paid parking in La Jolla Village
    401k Match and Profit-sharing
    Paid Sick Time & Vacation
    Paid Holidays
    A Positive work environment in the heart of La Jolla Cove - Walk to the beach on your lunch
    Corporate Wellness Program with a discounted gym membership

    APPLY TODAY
    My Senior Health Plan

    is an Equal

    Opportunity/Affirmative

    Action employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.

    *All offers of employment are contingent upon successfully passing a pre-employment drug test and background check.

    My Senior Health Plan

    * participates in E-Verify.

    #J-18808-Ljbffr
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