End User Services Specialist - San Diego, United States - Rady Children's Hospital-San Diego

Rady Children's Hospital-San Diego

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

JOB SUMMARY:

MINIMUM QUALIFICATIONS:
High School Diploma, GED or foreign equivalent

1 year of experience

CA Driver's License and Proof of Auto Insurance

Ability to troubleshoot end user device incidents, access issues, printing issues, computer hardware, Desktop PCs, laptops, monitors, printers, tablets, cell phones and hand held scanners in a timely manner

Minimum 1 year of experience and/or equivalent experience, training, certification, or Bachelor's Degree in related area.

Ability to add, modify and remove printers in accordance with standard policies, Active Directory standards and other management requirements

Experience with desktop operating systems, including Windows XP, Window 2007 and beyond; Ability to add, modify and remove items (Icons) from desktop screens

Familiar with common software and associated problems such as Microsoft operating systems, MS Office, Adobe, Visio and MS Project and healthcare related software such as Electronic Medical Records (EMR)

PREFERRED QUALIFICATIONS:
Associate's Degree

3 years of experience

Understanding of healthcare related Electronic Medical Record (EMR) systems, specifically Epic; Thorough understanding of challenges commonly encountered in a healthcare environment such as HIPAA compliance, patient safety and other

Certifications such as CompTIA A+ Certification, Linux Pro Institute Certification, Msft Cert Technology Spec strongly desired

Experience supporting computers with the Linux operating system in an enterprise environment and building Linux images

Delivering similar services in a hospital or healthcare environment

Experience working in a hospital or healthcare environment

**The expected hiring range for this position is $25.47 to $35.03