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Wilkes-Barre

    Human Services Intern - Wilkes-Barre, United States - EDSI Solutions

    EDSI Solutions
    EDSI Solutions Wilkes-Barre, United States

    4 weeks ago

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    Description

    Overview:

    Hourly rate $ hours week

    Title: Human Services Intern

    Classification: Non-Exempt

    Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged?

    We are seeking a dynamic, team-oriented and caring intern that is in a four-year undergraduate degree program or a recent college graduate to join our spirited team. The length of the internship is 15-20 hours per week for 12-15 weeks. As an intern, you will have the opportunity to play an active role in workforce development at one of EDSIs program offices. You will be paired with a mentor in your assigned office and work on projects and learning goals that are meaningful to you.

    Scope of Position

    • To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement
    • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving
    • This position requires an individual who can handle several responsibilities simultaneously
    Responsibilities:

    Essential Functions

    • Assist in the preparation and reviewing of reports (Extended TANF, cash closing, activity change, countdown to placement report, etc.)
    • Create solutions to participant attendance problems
    • Oversee participant activities and assist with coordination of workshop schedules
    • Provide assessment of work, family and personal development needs and opportunities
    • Provide referrals to appropriate community service or social service agencies when needed
    • Assist participants in Career Resource Center with their job searching needs, and Reception Desk, answer telephone, operate multi-functional device (printer, copier, scanner)
    • Share information with appropriate staff and/or funding agencies
    • Maintain participant files as specified by contractor
    • Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination.
    • Ensure participants follow through with planned activities and required hours as outlined in contract with funding agency
    • Ensure that positive outcomes and goals are met as required by contract
    • Attend weekly DST meetings to ensure updates are made to proper agencies regarding participants

    Coordinate weekly voluntary group meetings with participants to discuss barriers and concerns

    Qualifications:

    Required Experience

    • Ability to be highly organized and detail-oriented, follow deadlines, juggle multiple tasks, take initiative and manage personal workload
    • Strong interpersonal skills and a passion for helping others
    • Excellent computer skills and knowledge of Excel, Word and PowerPoint
    • Ability to prioritize tasks and document visits and contacts
    • Demonstrated telephone, computer and written communication skills
    • Ability to maintain flexibility as needs of contract or contractor require
    • Customer service experience preferred

    Bring your expertise to EDSI where you will be able to live our values every day: show up, smile and support

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