Jobs
>
Atlanta

    Network Engineer with voice solutions - Atlanta, United States - High 5

    Default job background
    Description

    Experience in working with Voice Solutions, specific to Genesys Cloud

    Any prior experience with Customer Care Voice Technology Operations

    Network or any Industry Voice Certifications are a Plus

    Handle SNOW requests and Incidents during support coverage hours

    Identify opportunities for process improvements

    Execute support tickets as directed by CAI FTE's and Managers

    Follow Standard operating procedures and ensure the SNOW tickets are timely updated and closed

    2-3 years of experience in the field or in a related area.

    Familiar with standard concepts, practices, and procedures.

    Relies on limited experience and judgment to plan and accomplish goals.

    Performs a variety of tasks related to handling incidents and requests.

    Works under general supervision.

    A certain degree of creativity and latitude is required.

    • Published on 01 Feb 2023, 2:36 PM


  • High 5 Atlanta, United States

    Experience in working with Voice Solutions, specific to Genesys Cloud · Any prior experience with Customer Care Voice Technology Operations · Network or any Industry Voice Certifications are a Plus · Handle SNOW requests and Incidents during support coverage hours · Identify ...


  • Cumulus Media Atlanta, United States

    **The audio industry is on fire - from podcasting and streaming to smart speakers and live radio - and it's never been a more exciting time to join and grow with one of the country's largest and most sophisticated multi-platform audio companies** · **CUMULUS MEDIA** (NASDAQ: CMLS ...


  • Cumulus Media Atlanta, United States

    **The audio industry is on fire - from podcasting and streaming to smart speakers and live radio - and it's never been a more exciting time to join and grow with one of the country's largest and most sophisticated audio companies** · ***Cumulus Media (NASDAQ: CMLS) **is an audio- ...

  • Cumulus Media

    Market Coordinator

    5 days ago


    Cumulus Media Atlanta, United States

    **The audio industry is on fire - from podcasting and streaming to smart speakers and live radio - and it's never been a more exciting time to join and grow with one of the country's largest and most sophisticated audio companies** · **CUMULUS MEDIA (NASDAQ: CMLS) **is an audio-f ...


  • Cumulus Media Atlanta, United States

    **The audio industry is on fire - from podcasting and streaming to smart speakers and live radio - and it's never been a more exciting time to join and grow with one of the country's largest and most sophisticated multi-platform audio companies** · **CUMULUS MEDIA** (NASDAQ: CMLS ...


  • Peachtree Hospitality Management LLC Atlanta, United States

    Who you are - You are someone who is obsessed with hospitality: it is quite natural for you to walk into a hotel and want to fluff every pillow you see, judge the level of cleanliness, or ask the front desk what type of system they are using. You get excited about how amenities a ...

  • GSquared Group

    Cisco Voice Engineer

    2 weeks ago


    GSquared Group Atlanta, United States

    Title: Cisco Voice Engineer · Terms: Perm Salary + Benefits · Location: Atlanta area · Local to GA only at this time · Hybrid Role · Are you looking for a career opportunity that allows you to grow your career? If so, this opportunity will genuinely excite you Our client is tr ...

  • Wipro Digital Operations and Platforms

    Network Architect

    6 days ago


    Wipro Digital Operations and Platforms Atlanta, United States

    Title: Network Architect · Location: Atlanta GA · Certification: CISCO CCIE / CCNP · Qualification: Bachelor's degree in Electronics/Electrical/computer science/information systems/information technology, or a related field required · Experience: 10+ years · Relevant experien ...

  • Vail Systems

    Software Engineer

    2 weeks ago


    Vail Systems Atlanta, United States

    Who You Are Interested in creating compelling user experiences through intelligent voice browser applications? · We believe that all voice interactions have a special power to create great customer experiences, even when those interactions are with automated systems. Automated v ...


  • S3Vision Software Pvt Ltd Atlanta, United States

    Please go through the below requirements and let me know your interest and forward your resume along with your contact information to · Role : IBM Watson Assistant Front End Developer · Location : Remote · Job Description: · IBM Watson assistant developer - We are looking for a ...

  • Linbar Solutions

    Cisco Voice Engineer

    2 weeks ago


    Linbar Solutions Atlanta, United States

    If you have interest in this position please send resume in word with contact number. · #2 Cisco Voice Engineer (# · Pay Range: DOE Recruiter will discuss · Position Type: Contract · Job Location: Atlanta, GA · Duration: 9 months · Openings: 1 · Client: State of GA · Interview ...


  • Mindteck Atlanta, United States

    ResponsibilitiesWork in a collaboration with 4-6 engineers within the team · Partner with technical leads and peers to design and deliver next generation voice biometrics authentication capabilities · Design/Implement integration with other cloud authentication platforms · Delive ...

  • Linbar Solutions

    Cisco Voice Engineer

    2 weeks ago


    Linbar Solutions Atlanta, United States

    If you have interest in this position please send resume in word with contact number. · #2 Cisco Voice Engineer (# · Pay Range: · DOE · Recruiter will discuss · Position Type: Contract · Job Location: Atlanta, GA · Duration: 9 months · Openings: 1 · Client: State of GA · Inte ...


  • Genpact Atlanta, United States

    Job Description: · Senior Infrastructure Designer to develop and facilitate Infrastructure and Platform level designs by evaluating business strategies and requirements, collaborating with application solution designers and Ops subject matter experts, managing design standards, a ...

  • Stellar Consulting Solutions

    Other Service Line

    1 week ago


    Stellar Consulting Solutions Atlanta, United States

    Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by u ...


  • Vail Systems Atlanta, United States

    We believe that all voice interactions have a special power to create great customer experiences, even when those interactions are with automated systems. Automated voice experiences should be intuitive and efficient while maintaining a personal feel. At Versay, Voice Application ...


  • ALOIS Solutions Atlanta, United States

    Title: Senior Infrastructure Designer · Location: Atlanta, GA · Job Description: · Senior Infrastructure Designer to develop and facilitate Infrastructure and Platform level designs by evaluating business strategies and requirements, collaborating with application solution desig ...


  • Tata Consultancy Services Atlanta, United States

    Position: Network Voice Engineer · Location: Atlanta, GA (Onsite) · Duration: FTE · Job Description: · Responsible for designing, testing, implementing, and supporting network infrastructure for voice and collaboration technologies. Provide consultation and direct technical suppo ...


  • Ballard Spahr, LLP Atlanta, United States

    Department: Information Technology · Ballard Spahr, a national law firm with more than 1000 lawyers and staff in 15 offices across the United States has an opportunity for an experienced Legal Solutions Manager to join our Information Technology, Technology Innovation team. The L ...

  • CANA Communications

    Low Voltage Installer

    2 weeks ago


    CANA Communications Kennesaw, United States

    Cana Communications has been in business for over 35 years and is a leader in providing electronic equipment and system integration services. We are recognized experts in enterprise level fire alarm, IP voice/data communications, IP security, iP sound and IP video distribution sy ...