Room Attendant - Hampton, United States - Premier Resorts & Management

Premier Resorts & Management Hampton, United States

2 weeks ago

Description

This is an hourly position as housekeeper at our award-winning Hampton Inn & Suites Deland, Florida.

BASIC PURPOSE:

Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

ESSENTIAL FUNCTIONS:

Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.

To include but no limited to:

Picking up trash
Changing linen and making the bed
Cleaning entire bathroom
Sweeping and dusting guest room
Cleaning the windows and balcony (80%)
Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)
Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift. (5%)
Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)
Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%)

NON-

ESSENTIAL FUNCTIONS:

Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%)

Knowledge and Skills:

Education:
No formal education required

Experience:
Prior housekeeping experience desirable

Skills and Abilities:
Must be able to communicate in English

Must have the ability to clean rooms during an eight hour working day

Self-starting personality with an even disposition

Ability to meet standards of appearance

Can communicate well with guests

No

of employees supervised:
None

Travel required:
None

Hours Required:
Scheduled days and times may vary based on need

JOB TITLE:
Housekeeper

JOB CODE:

ENVIRONMENT
Physical Job Requirements
(for essential functions only)

Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.

Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry shoot, operating vacuum.

No Lifting/Pushing/Pulling/Carrying Required.

Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.

Constant bending and kneeling to clean bathroom, vanity and making beds. Dusting requires bending to reach low areas on furniture.
No Bending/Kneeling Required.

Mobility Describe the type(s) of mobility required to include distances and % of time involved.

Movement to reach all areas of responsibility to include: closet shelves, windows, ledges, pipes, under beds, behind furniture.
Stationary Position

Continuous Standing Describe the reasons to include time period and frequency.

Continuously standing and/or walking to accomplish all that is required for position
No Continuous Standing Required.

Climbing Stairs:
Up to approx. 40 steps 10 % of 40 hour week (time period)

Ladders:
Up to of
(time period)
No Climbing Required.

Driving Describe type of vehicle, distances, % of time involved and frequency.

X No Driving Required.

Work Environment Inside: 100 % of 8 hours
(time period)

Outside:
% of

(time period)

Describe any abnormal temperature exposures:

JOB TITLE:
Housekeeper

JOB CODE:

ENVIRONMENT
Physical Job Requirements
(for essential functions only)

Hearing Critical Moderate X Minimal

Explain:
Guests approach with requests and questions

Vision X Critical Moderate Minimal

Explain:
To assess required reaction to meet standards

Speech Critical Moderate X Minimal

Explain:
Can utilize alternate communication

Literacy Critical Moderate X Minimal

Explain:
Can utilize alternate training tools

Chemicals/Agents Describe any chemicals/agents to include what they are, warnings and frequency of use.

Standard Eco-Lab cleaning chemicals

No Chemicals/Agents Used.

Protective Clothing Type:
Gloves (optional)
Approx. 20 % of 8 hours
(time period)

Type:
Goggles (optional)

Approx. 3 % of 40 hours
(time period)

None Required.

Equipment Operation List type of equipment and frequency of use.

Vacuum cleaner

None Required.

Other Considerations

None.

Additional Information

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