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Medical Assistant/Patient Representative - Cambridge, MA, United States - Cambridge Health Alliance
Description
Location:
CHA Cambridge Hospital
Work Days:
M-F, Some Weekends
Category:
Medical Assistant
Pediatric Office Practice Cambridge
Job Type:
Full time
Work Shift:
Various Shifts
Union:
Yes
Union Name:
CH Laborers 380
Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region.
Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits.Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes.
As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation.
You will help deliver care across the entire spectrum of primary care – with internal medicine, family medicine, pediatrics, geriatrics and women's health services.
You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services.
CHA is also a teaching hospital, with several primary care centers hosting CHA's Harvard Internal Medicine residency and Tufts Family Medicine residency.
Job Purpose:
The Patient Access Representative II (PAR II) position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant.
PAR IIs are essential members of the ambulatory team.They provide the ambulatory site the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the clinic by facilitating patient flow.
Administrative Responsibilities: 2) Answering the telephone professionally and taking accurate detailed electronic messages. 3) Scheduling patient appointments electronically (using Epic), according to scheduling guidelines. 4) Execute daily insurance verifications by means of the Passport system. 5) Complete patient appointment registrations efficiently with the result of successful claim submissions. 6) Maintain detailed accurate records of the department's daily co-payments collected and deposited. 8) Perform administrative duties necessary to ensure appropriate billing and reimbursement for services provided. 10) Scan documents into appropriate medical records. 13) Troubleshoot office equipment failures.Actively and efficiently manage the flow of patients through the clinic:
a. Pre-visit chart medical record preparation and information gathering to optimize the visit. Assist providers with medical histories
Work Experience:
Current experience as a Medical Assistant. Experience with administrative duties in a clinical setting preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law.
As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care.
We believe that everyone deserves access to high quality, convenient health care. Healthcare is changing rapidly.It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees.
The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
Join our team and help us bring Care to the People.
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