Jobs
>
Louisville

    Patient Services Manager - Louisville, United States - Coal Creek Physical Therapy

    Coal Creek Physical Therapy
    Coal Creek Physical Therapy Louisville, United States

    4 weeks ago

    Default job background
    Description


    Coal Creek Physical Therapy is thriving and we are looking for someone exceptional to lead our front desk support staff team and contribute to the clinic's growth and success We are excited in our search to find a positive and motivated Patient Services Representative Manager to join our practice.

    Experience is welcome but not required.

    At Coal Creek PT, our support staff title is "Patient Services Representative" (PSR).
    PSRs at CCPT, help patients access their high-quality physical therapy care with both administrative tasks and direct patient care.

    The Patient Services Manager works alongside the team performing all PSR duties and takes on the additional responsibility of training their team members to optimal competence and confidence, as well as working closely with the practice's management team to promote the ideal patient experience and the expansion of the company.

    PSR Duties include:

    Greeting, and upholding a warm and friendly environment in our clinic.
    Answering incoming phone calls
    Scheduling patient Plans of Care, and rescheduling cancellations
    Collecting co-pays and posting payments to patient charts and billing log
    Performing daily follow-up calls to fill PT's schedules and maintaining logs and data.

    All Patient Services Representatives are cross-trained and participate in helping our patients with UltraSound, Electrical Stimulation, and traction as well as doing laundry and keeping the gym organized as a PT-Aide.

    PSR Manager Duties include:

    Evaluating your team's statistics weekly to create an action plan to reach your team's goal of creating a 93% full schedule
    Training and giving feedback to your team members to achieve optimal competence and confidence
    Intentionally create a warm, welcoming, professional face for the clinic and contribute to an exceptional experience for all patients
    Create and manage the PSR schedule

    Our perfect candidate
    :

    Is passionate about providing quality customer service to help patients feel better + live a life they love
    Enjoys working in a positive, team environment
    Is willing and able to train and tell team members what to do to create a winning team
    Has excellent customer service, multitasking, and communication skills
    Detail-oriented and strong organizational skills
    Committed to quality documentation and billing practices
    Is open to continued training in patient handling, team building, and communication

    Is excited and able to participate in the growth of the clinic via skilled cooperation with the Practice Management Team.


    BENEFITS:

    If you invest your career with us, we'll invest in you:

    Full-time employees are eligible for these benefits:

    Health Insurance:

    CCPT covers the first $450 and the remaining $120/mo. is up to you.
    Dental + Vision Insurance Options at employee cost.
    Simple IRA Matching:

    We'll get you all set up with our awesome Wealth Management consultant + help you save for your future with a 3% match every pay period.

    6 Paid Holidays per year:

    Whether you celebrate or not, take the time to be with your families + friends
    3 weeks PTO to start, increased by 2 days every 2 years:

    It's important to relax, refresh, and take some time for yourself when you need it as well as cover your sick time away from work.

    12 complimentary PT visits/yr. to keep you well

    Additional employee benefits:

    Paid Training
    Team Building Activities
    Staff Meetings (with lunch on us)
    Celebrations for reaching our goals
    Holiday party and summer team-building activity
    A positive, appreciative and productive work environment

    The Job:

    A full-time position
    Salary is $17/hour plus a monthly production bonus of $520, equal to $3/hr.
    Prior experience in a medical office or customer service is a plus but not required
    Promotions and career growth opportunities are available

    Think you'd be a great fit? We'd love for you to join our team
    #J-18808-Ljbffr
  • FleetPride

    Service Manager

    3 weeks ago

    FleetPride Louisville, United States

    FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business Partner with the best in the heavy-duty industry and apply today · JOB TITLE · Service Manager · DEPARTMENT · Service · ...

  • Tire Discounters

    Service Manager

    4 weeks ago

    Tire Discounters Louisville, United States

    ** Service Manager** · **Job Category****:** Management **Requisition Number****:** SERVI008230 Showing 1 location **Job Details** · **Description** · **General Description:** · At Tire Discounters, we pride ourselves on doing the right thing, delivering excellent car care, a ...

  • Engineered Transportation International

    Service Manager

    1 week ago

    Engineered Transportation International Louisville, United States

    ** Service Manager - Heil Tank Services** · **Job Category****:** Service **Requisition Number****:** BRANC01894 Showing 1 location **Job Details** · **Description** · **Service Manager** · **AT POLAR, WE REPAIR TANK TRAILERS AND SELL TANK TRAILER PARTS** · **The Service Man ...

  • Emcortmi

    Service Manager

    4 weeks ago

    Emcortmi Louisville, United States

    ** Service Manager - Louisville, KY** · **Job Category****:** Operations Services **Requisition Number****:** SERVI018914 Showing 1 location **Job Details** · **Description** · DeBra-Kuempel Inc. is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the worlds leading pro ...

  • Rollins

    Service Manager

    4 weeks ago

    Rollins Louisville, United States

    ** Service Manager** · **Job Category****:** Operations Leadership **Requisition Number****:** SERVI024901 Showing 1 location **Job Details** · **Description** · **At Orkin, our purpose is to help protect the world where we live, work and play.** · Our **Service Managers** ar ...

  • Infinity Systems

    Nursing Service Management

    1 week ago

    Infinity Systems Watterson Park, United States

    MORE TIME FOR YOUR CUSTOMERS · It's high time for Home Instead. · CARE SERVICE MANAGEMENT (M/F/D) · MORE THAN JUST A CARE SERVICE - DIVERSE TASKS · Home Instead continues to grow. · ...

  • Seven Counties Services, Inc.

    Case Manager/Service Coordinator

    3 weeks ago

    Seven Counties Services, Inc. Louisville, United States Full time

    Job Description: · ESSENTIAL JOB FUNCTIONS · 1. Conducts and documents comprehensive assessment of client and/or client's needs. · 2. Participates in development of client's service plan, consistent with assessment. · 3. Arranges for delivery of needed services, as identified in ...

  • ADP

    Client Service Manager I

    1 week ago

    ADP Louisville, United States Not Specified

    ADP is hiring a Client Service Manager I. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Manager is responsible for communicating wi ...

  • ResMed

    Manager, CAHPS Survey Services

    1 week ago

    ResMed Louisville, United States Full time

    ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to h ...

  • Burlington Coat Factory

    Operations Service Manager

    2 weeks ago

    Burlington Coat Factory Louisville, United States

    Manages the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. Provides guidance to the Customer Service Supervi Service Manager, Operations, ...

  • AAMCO Transmissions and Total Car Care

    Assistant Service Manager

    4 weeks ago

    AAMCO Transmissions and Total Car Care Louisville, United States

    We are looking for an Assistant Service Manager whom is a high-energy professional. The ideal candidate is one who will not only lead by example, but is also a team player. We are looking for someone who can take on many different roles while managing the day-to-day operations in ...

  • Burlington Coat Factory Corporation

    Operations Service Manager

    1 day ago

    Burlington Coat Factory Corporation Louisville, United States

    LOCATION 9070 Dixie Highway Louisville KY US 40258 · Overview · Are you a proven leader with a strong drive to succeed? · Do you work well in a process-driven environment where organization and efficiency are critical to success? · Are you an expert multitasker who would thrive i ...

  • Omni Hotels

    Convention Services Manager

    6 days ago

    Omni Hotels Louisville, United States

    The Omni Louisville Hotel is seeking a Convention Services Manager to join their team The Convention Services Manager prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high-level ser Manager, Service, Forecasting, ...

  • Burlington

    Operations Service Manager

    2 days ago

    Burlington Louisville, United States

    **LOCATION** 9070 Dixie Highway Louisville KY US 40258 · **Overview** · Are you a proven leader with a strong drive to succeed? · Do you work well in a process-driven environment where organization and efficiency are critical to success? · Are you an expert multitasker who wo ...

  • BIG O TIRES - POWERS INC

    Automotive Service Manager

    2 weeks ago

    BIG O TIRES - POWERS INC Louisville, United States

    Job Description · Job DescriptionBenefits:401(k) · Bonus based on performance · Competitive salary · Employee discounts · Opportunity for advancement · Paid time off · Training & development · At Big O Tires, we strive to be the preferred tire and auto service retailer in every c ...

  • Coal Creek Physical Therapy

    Patient Services Manager

    4 weeks ago

    Coal Creek Physical Therapy Louisville, United States

    Coal Creek Physical Therapy is thriving and we are looking for someone exceptional to lead our front desk support staff team and contribute to the clinic's growth and success We are excited in our search to find a positive and motivated Patient Services Representative Manager to ...

  • The Fresh Market

    Guest Service Manager

    2 days ago

    The Fresh Market Louisville, United States

    The Fresh Market & You:: · New Store Coming Soon to Louisville, KY · Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. · Our added benefits for joining The Fresh ...

  • AAMCO Transmissions and Total Car Care

    Assistant Service Manager

    2 weeks ago

    AAMCO Transmissions and Total Car Care Louisville, United States

    Job Description · Job DescriptionWe are looking for an Assistant Service Manager whom is a high-energy professional. The ideal candidate is one who will not only lead by example, but is also a team player. We are looking for someone who can take on many different roles while mana ...

  • Petro Towery, Inc.

    Field Services Manager

    2 weeks ago

    Petro Towery, Inc. Louisville, United States

    Job Description · Job DescriptionPETROLEUM REGIONAL FIELD SERVICE MANAGER · Petro Towery is looking for a customer oriented person to manage our field services team in Louisville, KY · Starting wage based on field knowledge and service management experience · If you are looking f ...

  • Terrence Bailey - State Farm Agent

    Customer Service Manager

    3 weeks ago

    Terrence Bailey - State Farm Agent Louisville, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Manager for Terrence Bailey State Farm Agency, your creativity and strategy promote the continued growth of our agency. While promoting our team, our insurance products/financial services, and the good we ...