Receptionist - Springfield, United States - Lamacchia Realty

Lamacchia Realty Springfield, United States

3 weeks ago

Description

We are currently seeking full-time receptionist (30 hours). The ideal candidate is a motivated people person who enjoys proactively solving problems, talking to new people, and being organized. This position involves a lot of talking on the phone, often with potential and current clients, so confidence in phone skills is extremely important. The main focus of this position is to maintain the office as a whole, greet all staff, agents, and guests, and to respond to all inquiries in a polite and timely manner.

Job Responsibilities include (but are not limited to):

Ordering and maintaining office supplies, monitoring and reacting to IT issues, and security/safety concerns.
Greeting visitors and new office members and ensuring proper introductions are being made and all feel welcome
Constant awareness of system improvements
Training and coaching agents on operational matters
Setting up appointments, conferences, and training/ meeting rooms
Following company policy and procedure
Accounting responsibilities
Ensure the office is always clean and orderly
Consistent communication with upper management team on issues
Support of the operations team as a whole

Job Qualifications:

Ability to handle multiple tasks simultaneously
Strong verbal and written communication abilities to effectively interact with vendors and colleagues
Organizational proficiency to maintain precise records and swiftly locate critical information
Effective time management skills for prioritizing and completing a diverse range of tasks daily
Patience and attentive listening skills to appropriately respond and engage positively with dissatisfied customers
Work well in a fast-paced environment
Have strong attention to detail and communication skills
Proficient in Microsoft operating system and Microsoft Office products including Word, Outlook, Excel, and PowerPoint
Proficient with Adobe
Ability to learn new technology quickly
Salesforce knowledge is a plus

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 25 pounds at times

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