Receptionist Per Diem for Ltc Center in East - East Longmeadow, United States - Chestnut Hill of East Longmeadow
Description
Chestnut Hill is in search of a Per Diem ReceptionistMain Responsibilities:
- Greet patients, visitors, families with a positive, helpful attitude; provide exceptional customer service
- Provides assistance and guidance to visitors, directing them to various locations.
- Ensure visitors are checking in and out of the building
- Get identification from agency, vendor visitors
- Answering phones for a multiline phone system
- Answer, forward, and return calls in a timely manner
- Fielding calls from Families, hospitals, Nursing Homes, Patients, Physicians, etc.
- Taking and dispatching emergency and nonemergency messages
- Remaining pleasant and professional with callers, and calm under pressure
- Working hand in hand with coworkers
- Entering resident demographics into Point Click Care
- Consistent, reliable and professional dress /manner
- Have Excellent written and verbal communication skills
- Attention to detail
- Know MS Word and MS EXCEL
- Good time management skills
- Have Multitasking capability without compromising on quality
- Able to contribute positively as part of a team, assisting others as needed
- Strong history of customer service
Bear Mountain is a leading healthcare company, spanning the nursing home sector from Extended/Long Term Care and Short Term Rehabilitation to Neurobehavior Programs.
Our vision "To exceed your expectation with the highest quality healthcare in a safe, clean, supportive and positive environment." unites us as a team, our Team members put the CARE back into Healthcare, and, our amazing Team Members are at the heart of it all We expect you to maintain and support the education of this culture.
WE look forward to meeting youMore jobs from Chestnut Hill of East Longmeadow
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