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Workforce Development Program Manager - Mission Viejo, United States - COPE Health Solutions
Description
The Program Managerindependently maintains
the day-to-day operations
at one of
our Health Scholar sites
, located within one of our hospital or ambulatory care center clients
.
The Program Manager serves as a vital link between
Health Scholar
program participants
, our internal team,
and the client
,
ensuring
program operations run smoothly
.
The
ideal candidate has the adaptability and enthusiasm to excel across a wide range of responsibilities, from ensuring Scholars have an excellent program experience, to maintaining and exceeding student recruitment goals,
and
building strong relationships with our hospital and health system client executives.
This position is a fantastic opportunity for those interested in the intersection of health care delivery, student mentorship, and program administration.
To hear one of ourProgram Managers
speak about the
Health Scholar
program in more detail, you can watch a brief video produced by one of our hospital clients here:
.
FLSA Status
Exempt
Salary Range
$66,560
$73,000
Reports To
Regional Manager
Direct Reports
None
Location
Mission Viejo, CA (Onsite)
Travel
Up to 10%
Work Type
Regular
Schedule
Full Time
Position Description:
Actively recruit
and ensure a strong pipeline of
diverse Health Scholar candidates on an ongoing basis by attending recruitment events such as fa
irs and presentations,
cultivating relationships with campus career centers, professors, counselors and others
, engaging student organizations through presentations,
flyers,
and other potential opportunities
Provide direct supervision
to
p
rogram
participants
(typically ,
as the sole Program Manager at
client site
, including providing mentorship, coaching and professional development opportunities
Manage and actively improve or implement
on-site program operations
at
c
lient site
,
including:
quarterly training
for scholars
, departmental operations,
scholar recruitment activities
, facilitating meetings and professional development workshops,
and
major proj
ects such as seasonal programs
Build and manage relationships with key
hospital
client executives and staff to ensure
ongoing success
of current programs
and future growth through regular meetings, committees, daily rounding
Conduct quantitative and qualitative analyses on program metrics to effectively report service line impact, risks to clients, and to identify opportunities demonstrate value to client partner
Plan for future client
growth by
raising
opportunities for opening additional clinical and administrative departments for parti
cipant rotations with client
executives
, as appropriate
Engage with Account Principal and other team members to identify and pursue opportunities to add value to client through value
based payment, popul
ation health management, PMO, Process Improvement
or other
services offered by our firm
Support firm wide business development through activities such as participating in market research or contributing to an article or other BD collateral
Proactively identi
fy and mitigate risks
by
addressing
complaints or concerns from clients, staff and/or program participants.
Risks may include
HIPAA
issues
, compliance, background checks, policy violations and more. Elevate high risk complaints or concerns to management
As time and program performance allow, engage as a billable team member for consulting projects engaged with the client
Display sound judgement, professionalism, and strong conflict-resolution skills, modeling these behaviors for our program participants
Ensure compliance with all local, state and federal regulations, client site-specific policies and ethical standards
Carry out all other responsibilities, tasks and projects as assigned
Qualifications:
B
achelor's
d
egree
and 1-2
years of
work
ex
perience
strongly preferred
Passion for student teaching, mentoring and development
Strong project and people management skills
; experience managing large group strongly preferred
Recruitment experience preferred
; comfortable recruiting and networking is required
Valid driver's license and reliable transportation
Experience and interest in health care a plus
Excellent interpersonal, oral and written communication skills
A
ble to work well independently
; the role requires you to work directly at the client site as the sole Program Manager
Available to participate in regional trainings that occur during the evenings
and on some weekends (typically 1-2 weekends every month)
Ability to travel to corporate office in downtown Los Angeles
occasionally
Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint and Visio)
Benefits:
As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members.
We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program.
You can learn more about our benefits offerings here:.
What We Do:
COPE Health Solutions is a national tech-enabled services firm, with a population health management analytics software solution Analytics for Risk Contracting (ARC), collaboratively implementing proven products with payer and provider clients to power success in risk arrangements and development of the future workforce.
Our multidisciplinary team provides payers and providers with the experience, capabilities and tools needed to plan for, design, implement and support strategy development and execution.
We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed for value-based care.
To Apply:
To apply for this position
,
or to view all available positions
, visit us at
.
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