Azure Solution Architect - Dallas, United States - Rackspace

Rackspace Dallas, United States

3 weeks ago

Description

Applies a specialized product or technical knowledge to serve customers requiring consulting for infrastructure consolidation, transformation, and optimization.

Utilizes a strategic, consultative framework with complex customers and prospects.

Aligns customer business strategies and IT architecture via Rackspace products and services.

Works closely with leadership of client organizations as well as key technical personnel.
KNOWLEDGE/SKILLS/

ABILITY:
Proven extensive technical knowledge within a specific domain (Cloud, Security, DevOps, etc.).

Deep and focused knowledge on products and services within the specialty domain including expertise that extends beyond the Rackspace portfolio.

Advanced knowledge of data center strategy & operations, capacity, utilization, disaster recovery, and migration & consolidation and best practices.

Strong working knowledge of infrastructure, such as virtualization technologies, operating systems, platform migration, data management, networking, facilities, and operational facilities.

Advanced knowledge of application architecture such as client/server, n-tier, SOA, etc. Experience with common as-a-Service offerings with various service providers across various solution stacks (infrastructure, platform, software). Strong knowledge of IT Service Management and Service Delivery.

Able to resolve problems in a timely manner. Ability to communicate technical info and ideas so others will understand. Ability to make appropriate decisions considering the relative costs and benefits of potential actions.

Strong organizational and cross-team communication skills. Ability to adapt to a rapidly changing environment.

Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.

JOB COMPLEXITY:

Serves as a subject matter expert for one or more products or technologies to orchestrate and lead pre and post sales and delivery efforts inclusive of holistic IT optimization, consolidation, and transformation solutions for customers inclusive of discovery, analysis, solution design, and migration.

Lead facilitation of group white-boarding sessions to articulate Rackspace solutions, transformation methodology, functional separation of customer applications, and development of business case value with financial calculations such as TCO and ROI.

Aligns and regularly communicates with Project Manager and extended teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.

Prepares and develops statements of work inclusive of overview, scope, duration, deliverables, resources, terms and conditions, assumptions, and pricing.

Lead and deliver the sale of assessment services, business case development, solution architecture, and multi-phased complex migration programs that address technology, people/organization, and process.

Creates and presents deliverables to customer such as asset inventory, infrastructure snapshot, capacity & performance analysis, consolidation scenarios, application inventory & snapshot, business impact analysis, architecture feasibility analysis, data classification, integration & dependency mapping, consumption & demand analysis, application risk & complexity profile, target platform & service level mapping, migration methodology, schedule & resource planning, target solution design, and executive summary.

Understand complex IT and business customer challenges and apply technology and product portfolio knowledge to solve problems in a consultative manner.

Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and resolution of problems and escalations.

SUPERVISION:
Works independently; receives minimal instructions on routine work, general instructions on new projects or assignments.

Decisions impact the quality, efficiency and effectiveness of own function/client group. Contributions may result in business or process improvements.

EXPERIENCE:
10-12 years of industry experience in technical support and/or pre or post sales engineering and architecture.
5+ years' experience in Cloud and Data center migration project as solution architect
In-depth understanding of compute, storage, network components including backup, monitoring and DR environment requirements
Experience and understanding of large-scale applications portfolio in enterprise-wide environment (including migration of on-premise workloads to the cloud) required
Deep domain expertise of cloud application development solutions (e.g. IaaS, Serverless, API Management), container orchestration (e.g. Kubernetes, Cloud Foundry), continuous integration technologies (e.g. Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet), web application server technologies, cloud application design, software architecture and practices (design/development/deployment, Agile, SCRUM, ALM), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required
Experience and understanding of large-scale application development projects (including key coding skills and practices) required
First point of escalation for customer
SPOC for all Rackspace resources assigned to this project

EDUCATION:

Bachelor's degree in Information Technology or a related technical field and Additional experience may substitute for the degree requirement at a rate of 3 years of experience for 1 year of education.

POLICY COMPLIANCE:
Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

Candidate must have the unrestricted right to work in the US without requiring sponsorship.

#LI-AV1

About Rackspace
We accelerate the value of the cloud during every phase of digital transformation.

By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments.

We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world's best technology services company.
More on Rackspace
Rackers aren't all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary.

But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all.

Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe.

We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic.

If you have a disability or special need that requires accommodation, please let us know.

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