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Minneapolis

    Account Manager - Minneapolis, United States - U.S. Bank

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    Description
    At U.S. Bank, we're on a journey to do our best.

    Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.

    We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.

    A career with U.S.

    Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

    Try new things, learn new skills and discover what you excel at-all from Day One.
    Job DescriptionBuilds and maintains effective long-term relationship and a high level of satisfaction with assigned client accounts.

    Interacts with clients and other departments to constantly improve operational standards and support client needs by contributing to strategic plans and reviews; implementing production, productivity, quality, and customer service performance standards; continually evaluating processes and procedures; making recommendations for process improvement and communicating to the client as appropriate; and providing training to clients as needed.

    Exercise judgment and make decisions that have positive operational impacts on the business line.
    You must currently work in Corporate Payments to qualify for this role.

    The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.


    Start Date:
    June 3rd, 2024 Monday-Friday.
    Basic Qualifications
    • Bachelor's degree, or equivalent work experience
    • One to four years of client management experiencePreferred Skills/Experience
    • Detailed knowledge of business, financials, products/services and the market
    • Strong relationship building and selling skills
    • Strong problem solving skills
    • Basic knowledge of account management, project management, operations and logistics
    • Ability to manage multiple tasks/projects and deadlines simultaneously
    • Proven customer service/relations skills, including situational leadership and dispute/conflict resolution
    • Strong presentation, interpersonal, verbal and written communication skillsIf there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits:

    Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.

    That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

    Our benefits include the following (some may vary based on role, location or hours):

    Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawEEO is the LawU.S.

    Bank is an equal opportunity employer committed to creating a diverse workforce.

    We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

    E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S.

    Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).


    Pay Range:
    $69, $81, $89,760.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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