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Community Support Specialist
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Desktop Support Specialist
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Application Support Specialist - Minneapolis, United States - Timberland Partners
Description
** Yardi Application Support Specialist**
**Job Category****:** Home Office **Requisition Number****:** APPLI002124 Showing 1 location **Job Details**
**Description**
**Major Responsibilities include, but are not limited to:**
Provide fast and thorough support to our field teams; responding to questions through email and phone support calls with accuracy and professionalism.
Primary point of contact for Customer Relationship Management (CRM) application support to field teams:including technical support for processes, training, troubleshooting, and general support.
Integration of CRM capabilities with organizational goals, Voyager capabilities, and overall business considerations.
Work with various Home Office departments to achieve desired organizational goals, including Information Technology, Marketing, Training, Human Resources, and Accounting.
Attend meetings and conduct field training as needed.
Minimum Required Qualifications:
Yardi CRM knowledge.
Yardi Voyager knowledge.
1 - 2 years of related work experience in the multifamily industry
Two-year or four-year degree preferred.
.Support background, with preference for experience involving software support to multifamily site teams.
Proficient computer skills, including MS Office tools.
Ability to prioritize tasks and work in a team environment.
Joining the 1TP team comes with competitive pay, and a comprehensive benefit package including: PTO, medical, dental, vision, 401k and other coverages.
Timberland Partners is a real estate investment, management, and development firm. Our portfolio includes 80 apartment communities across 16 states.
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employment offers are contingent upon successful completion of a background check.
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