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Boca Raton

    Customer service - Boca Raton, United States - High Quality Sales Inc

    High Quality Sales Inc
    High Quality Sales Inc Boca Raton, United States

    3 weeks ago

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    Description

    Job Description

    Job Description
    We are seeking a Customer Service - Office Assistant to join our team


    Responsibilities:

    • Provide exceptional customer service to clients via phone, email, and chat
    • Answer customer inquiries and resolve issues in a timely and professional manner
    • Upsell products and services to customers when appropriate
    • Perform data entry tasks accurately and efficiently
    • Conduct outbound calls to follow up with customers or provide updates on their inquiries

    Requirements:

    • Excellent phone etiquette and communication skills
    • Ability to effectively communicate with customers from diverse backgrounds
    • Strong multitasking skills and the ability to work in a fastpaced environment
    • Bilingual proficiency in English and Spanish is highly desirable

    Note:
    This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
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