- Need 5+ years of exp.
- Genesys Cloud Testing experience Required
- IVR Testing, Genesys Testing experience Required
- Prefer to have experience in Genesys cloud testing.
- Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting.
- Expertise in Test Case Design, Test Execution, Defect Management, Reporting and Test.
- Experience of logging the bugs on Qtest and Jira.
- Proficient in preparing Test plan strategy, Test Approach and Test Results documents.
- Able to design and execute various testing techniques and strategies.
- Working knowledge of JIRA and Confluence.
- Experience in test automation tools supporting Contact Center platforms Qtest.
- Experience with Cyara for automated IVR testing.
- Understands the SDLC, Agile/SCRUM concepts and software release cycle.
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GENERAL LAND OFFICE Austin, United StatesGLO - Cybersecurity Analyst II-III Organization · :GENERAL LAND OFFICE Primary Location · :Texas-Austin Work Locations · :Austin GLO Main FL81700 N Congress AveAustin78701 Job · :Computer and Mathematical Employee Status · :Regular Schedule · :Full-timeStandard ...
QA Analyst Level III - Austin, United States - ACL Digital
Description
Title: QA Analyst Level IIILocation: Austion, TX (Onsite)
Job Description:
Job Description:
