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    Customer Service Representative - Portland, United States - Elena Pleshakov - State Farm Agent

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    Job Description

    Job DescriptionPosition Overview


    Are you a customer service enthusiast with a flair for connecting with people? If you revel in providing exceptional service and find satisfaction in assisting others, consider joining our team as a Customer Service Representative with a State Farm independent contractor agent. Our agents exclusively promote State Farm's array of insurance and financial service products, making this role ideal for those who thrive on delivering top-notch customer experiences.

    Responsibilities
    • Cultivate and maintain positive customer relationships, ensuring timely and responsive communication.
    • Leverage a customer-centric approach to comprehensively understand client needs and educate them on suitable insurance options.
    • Actively respond to customer inquiries, address concerns, and provide efficient solutions.
    • Generate leads, schedule appointments, and guide customers in selecting the right products and services to meet their unique needs.
    As a Customer Service Representative, you will enjoy:
    • Competitive salary complemented by a commission/bonus structure.
    • Robust health benefits.
    • Generous paid time off, including vacation and personal/sick days.
    • Flexible working hours to accommodate customer needs.
    • Opportunities for career growth and advancement within our agency.
    Requirements
    • A passion for delivering exceptional customer service.
    • Strong communication skills, both written and verbal, with an emphasis on active listening.
    • Customer-oriented mindset with meticulous attention to detail.
    • Proactive problem-solving skills.
    • Willingness to learn and navigate computer functions seamlessly.
    • Collaborative spirit, thriving in a team-oriented environment.

    If you are driven by a desire to provide outstanding customer service and see yourself excelling in this role, we invite you to complete our application. Anticipate a prompt follow-up as we guide you through the next steps in the interview process. Join us in creating a customer-focused career that aligns with your dedication to service excellence


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