Maintenance Account Manager - Monrovia, United States - WJ LANDSCAPE MAINTENANCE INC

WJ LANDSCAPE MAINTENANCE INC

Verified Company

Monrovia, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
Vision insurance

WJ Landscape Maintenance, Inc, is a professional landscape firm that builds and maintains the highest quality and luxury residential landscapes in the Greater Los Angeles and Santa Barbara County areas.

Our teams are passionate about their work, dedicated to the landscape profession, and most importantly our clients.

As we continue to grow, we are looking for passionate and experienced professionals to help drive our business growth and manage our teams for greater success.

Position Overview

Key Responsibilities

Manage and support the overall maintenance team operations
Become very familiar with each client, contract, property, and work ticket
Become the primary point of contact for our clients
Identify issues and prioritize needs, while overseeing business functions including field operations, opportunities, and office administration
Meet quotas to grow the existing book of business through annual contract renewals
Meet quotas for enhancement sales
Responsible for crew conduct and standards
Ensure execution of the "WJ Way" for each job
Understand and master Aspire to support the business across all departments and functions, especially related to maintenance and maintenance crew management
Responsible for the performance of the Maintenance Coordinator and the Production Managers

The Director of Maintenance will be responsible for the following role-specific tasks:

Manage and oversee daily field operations
Manage and oversee horticulture program
Manage and oversee irrigation program
Assist with small landscape design projects
Manage and oversee the annual color program
Assist with specialty services program
Manage the onboarding and training of new crew members
Develop and lead ongoing training for existing crew members
Coach, discipline, grow, and mentor crew members
Analyze and develop Aspire reports to monitor crew efficiency, profitability, and work progress
Expect and uphold the highest standards and the adherence to the "WJ Way"

Skills and Requirements

Must have a minimum of two years administrative experience supporting executives
Must have a degree in horticulture or a minimum of ten (10) years industry experience in lieu of a degree
Must have a minimum of five (5) years of experience in irrigation design, maintenance, and repair
Must be fluent in English and Spanish written and oral
Must have handson field experience, customer service, understanding of client expectations, and a clear ability to build relationships
Must have a solid understanding of landscape industry needs, and a high standard for quality and work ethic
Must have good computer proficiency
Mac/Windows, Microsoft Word, Excel, PowerPoint, Outlook, and the ability to master other software
Demonstrate excellent and professional communication skills written and oral
Able to prioritize, meet deadlines, make decisions, and change course of action quickly
Able to work comfortably working in fastpaced environments
Able to work on many projects simultaneously
Must have exceptional organizational and followthru skills
Must have some sales experience
Must be proactive in thinking of ways to improve productivity and efficiency
Must have a flexible work schedule

Compensation - Based on Experience, paid weekly - Salaried

Benefits - Paid vacation and paid holidays, 401K, IRA, Medical, Dental and Vision insurance

We are a drug free workplace and require satisfactory background screening