CRM & Business Coordinator - New York, United States - Vestiaire Collective
Description
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion.Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement.
Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.About the role
Vestiaire Collective is searching for a CRM & Business Coordinator who will be responsible for planning and executing promotional, brand and seasonal campaigns, maintaining the campaign calendar as well as reporting on CRM & Business performance.
This role is responsible for US Buyer and Seller retention and growth through daily brand & seasonal campaigns as well as reporting on main US CRM & Business metrics.
This role will work closely with cross-functional teams to develop the strategy and campaign plans to drive frequency, retention, and ensure growth in the US.
This position will report directly to the Sr. Manager of CRM.What you will do \uD83D\uDC5C:
- Collaborate with data, research, and analytics teams to understand campaign performance and develop new testing strategies based on those insights
- Maintain and cleanup the CRM platform as well as facilitate the data being entered/imported into CRM
- Conduct ongoing testing and analysis on all campaigns, make informed decisions that optimize performance
- Report on daily CRM & business performance metrics, support on gathering insights on US metrics to inform CRM & business decisions, participate in monthly performance review
Who you are:
- You have the talent, energy and passion to tell Vestiaire Collective's story, demonstrate customer empathy and understand the buyer & seller mindset
- You have an entrepreneurial spirit, thriving in a fastpaced, highgrowth environment
- You are a selfstarter with the ability to excel through times of growth, ambiguity and change
- You possess a strong drive of projects with ability to convince key stakeholders including regions and business leads
- You have strong attention to detail, you are organized with good management skills and have the ability to roll your sleeves up and lead by example at both strategic and tactical levels.
What we offer \uD83C\uDF81
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
Annual salary of $60,000 - $75,000
**Vestiaire Collective is an equal opportunities employer
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