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    Software Engineer - Raleigh, United States - NewSouth Technologies

    NewSouth Technologies
    NewSouth Technologies Raleigh, United States

    1 week ago

    Default job background
    Description

    NewSouth Technologies is in search for a Software Engineer/ServiceNow Developer that provides support for the State of NC to use of its ITSM system (ServiceNow) and use of best practices supporting users' needs while working with a team of ServiceNow professionals.

    If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.

    This role reports to the The State of NC's ServiceNow platform owner. This position is based in the Raleigh, NC region

    .
    ***This is a 12-month contract position with the possibility of a long-term extension.*

    **
    ***The salary range for this role is between $60HR-$65HR depending on the ideal candidate's background and experience.

    ***
    ***This is a HYBRID position. The ServiceNow Developer must be able to work ON-SITE ONCE A MONTH as needed per the Hiring Manager's request

    .***
    ***PLEASE APPLY ONLY IF YOU ARE LOCAL TO THE RALEIGH, NC REGIO

    N***
    DUTIES & RESPONSIBI

    • LITIES
      Perform any necessary enhancements, upgrades, or maintenance on the p
    • latformAdhere to the best practices and standards on the ServiceNow platform as defined by agency process and FedRAMP com
    • plianceHandle all enhancement requests related to portal and Catalog items including retrofitting design standards for existing Catalo
    • g itemsBe able to gather business requirements, analyze, and translate into technical documentation and deve
    • lopmentMonitor application performance and analy
    • ze codeAdhere to advancements and changes on the ServiceNow platform and lever them to provide business so
    • lutionsProactively researching and suggesting enhancements to existing enga
    • gementsDevelop and implement fixes for bugs and issues found in ServiceNow pro
    • ductionPerform system/workflow enhancements and script changes in ServiceNow to enable changing/evolving business pra
    • ctices.Execute data mapping and bulk data imports/updates when ne

    cessary
    MINIMUM QUALIF

    • ICATIONS
      BS Degree in Computer Science, Information Systems, or a rela
    • ted field3+ years of experience in ServiceNow technology, specifically supporting the processes and administration of S
    • erviceNowExperience designing and deploying web-based end user self-service portals, building and modifying Cata
    • log itemsExperience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and o
    • ther APIsExperience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and serve
    • r scriptsExperience integrating ServiceNow with other tools and services; monitoring, alerting and federated sources o

    f CI data
    PREFERRED QUAL

    • IFICATIONS
      Experience working in the governmental sector (local, state,
    • or federal)Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intend
    • ed audienceAbility to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate inte
    • rpretationsAbility to obtain a security clearance with FedRAMP administratio
    • n standardsDecis
    • ion QualityProb
    • lem SolvingDrive
    • for ResultsOrganizatio
    nal Agility
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