Jobs

    Bilingual Entry Level Customer Service Specialist - Washington, United States - Surge Staffing

    Surge Staffing
    Surge Staffing Washington, United States

    1 week ago

    Default job background
    Description
    Job Description

    Job Description

    Surge Staffing is seeking

    Bilingual

    Entry Level Customer Service Specialists

    with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.
    Entry Level Customer Service / Sales
    Must be able to speak, write, & read Spanish and English.
    Looking for a way to enter a positive office environment? Tired of working in retail/dining with no work/life balance?
    Our Entry level

    C

    ustomer

    S

    ervice role is a great position to

    get your steps into a professional workspace

    With ample of opportunity to grow within, we will ensure that you will gain rewarding experience as part as the Surge Team
    No experience necessary

    PRIMARY FUNCTIONS & RESPONSIBILITIES:
    Deliver superb customer service to clients and temporary associates
    Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
    Recruit, conduct interviews and follow-up with candidates and temporary associates
    Successfully and strategically match employee skill sets to customers' hiring needs
    Assist in the development of business leads & retention of current clientele
    Act as a professional and reliable liaison between temporary associates and clients
    Maximize billable hours to increase market share and branch profits
    Perform a variety of administrative tasks that support the overall mission of quality performance.
    Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
    Present customers with additional Surge Staffing products and services
    Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for assigned branch
    Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
    Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
    Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

    QUALIFICATIONS:
    High school diploma required.
    Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet
    Ability to travel to various locations and customer sites as needed, reliable transportation a must
    Ability to work effectively and efficiently independently as well as in a group setting
    Sales-minded, team-oriented, and exceptionally calm under pressure

    Surge offers great employee benefits such as:
    Health / Dental / Vision
    Weekly pay
    Discretionary quarterly bonuses
    401k options
    Holiday pay
    Vacation pay
    Internal referral bonuses
    Gym membership
    The opportunity to help people find jobs


    EQUAL OPPORTUNITY EMPLOYER:
    Surge is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law.

    Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.


    Job Type:
    Full-time

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