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senior eligibility supervisor - New York, United States - City of New York
Description
Company Description
Job Description
HIV/AIDS Services Administration (HASA) is the most comprehensive program of its kind in the country, helping New Yorkers living with HIV or AIDS live healthier and more independent lives.
We assist with an individualized service plan that targets the support and necessary benefits that are specific to a client's medical situation that will enhance his or her well-being.
In addition, this Agency has a legal mandate, based on Local Law 49 and the Henrietta D. versus Giuliani Federal court case, to ensure that HASA's clients are serviced promptly.
HASA provides intensive case management, rental assistance, emergency and non-emergency housing, and assistance with applying for public benefits and services including Medicaid, food stamps and cash assistance.
Other HASA's services include home care and homemaking services, mental health and substance abuse screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.
HASA is recruiting for one (1)Principal Administrative Associate II, to function as a Senior Eligibility Supervisor, who will:
Direct, coordinate and supervise the activities of the Eligibility Units, involved in making initial and continuing eligibility determinations for consumers who are applying for Public Assistance including Medicaid, Emergency Housing Services and/or Food Stamps.
Oversee the review of difficult and priority cases to resolve problems related to the expedited processing of cases that qualify for exception to policy grants including Case by Case Financial Assessment Authorizations (CBCFA) and Case Progress Actions (CPD) grants.
Ensures that these monetary actions for rehousing, furniture, clothing and utilities are granted when deemed necessary, and with appropriate documentation.
Interpret State, Federal and departmental mandatory HASA Public Assistance eligibility policies and procedures and assures that eligibility determinations are consistent with applicable laws and policies.
Prepare administrative reports on the Eligibility Unit's activities (Face to Face Call Ins, Special Grants, Follow up Interviews for 108Ks, E scheduling, etc.) for submission to the Eligibility and Support Manager.
Conducts and participates in conferences with Eligibility Supervisors regarding the functioning of the unit's productivity to ensure that eligibility determination is carried out efficiently and effectively in a timely manner; makes recommendations for improvements when needed.
Train staff to ensure that they have the necessary knowledge to make Public Assistance eligibility determinations and recertifications; ensures that staff is abreast on new and/or revised rules and procedures pertaining to Public Assistance eligibility criteria.
Disseminate work and monitors the flow and status of assignments to ensure that mandated timeframes be adhered to. Monitors time and leave records for subordinates.
Salary Range:
$66,672.
Work Location: 890 Garrison Avenue, Bronx, NY
Hours/Schedule: 9:00a- 5:00p
Qualifications
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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