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Quality Executive Director - Greenwood, IN, United States - Experience Senior Living
Description
Executive DirectorCOMMUNITY ADMIN
Schedule:
Full-Time
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest.
They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.
We are looking for an Executive Director to join our amazing teamBenefits:
We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
Responsible for leading day-to-day operations, including full P & L responsibility.Ensure compliance with all local, state, and federal regulations, as well as Experience Senior Living's company policies and procedures, standards, and guidelines.
Focuses on creating a safe environment for residents, families, and team members.Ensure adherence to the Resident's Rights
Focused on resident, family, and team members satisfaction.
Be able to analyze data, root causes and develop a plan of action if necessary.
Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services.
Actively partnering with the Director of Sales to conduct a quarterly SWOT, and have ongoing weekly, or at times daily discussions, on sales/marketing strategies and help support all sales efforts, including conducting tours, assisting with creative follow ups, outreach, home visits, and building positive relationships with referral partners.
Coordinating with the Director of Health and Wellness and understanding the care needs of the residents and ensuring a solid care plan is in place that encompasses all areas of that individual's care.
Ensuring that residents have been assessed at the proper level of care. Being available to meet with residents, families and team members regarding any care concerns that need to be addressed.Coordinating with the Director of Memory Care to address any challenging situations, find creative solutions, assist, and support all dementia training for new team members and ongoing training for existing team members.
Coordinate with the Director of Life Enrichment to ensure the activity calendar is robust, with a wide variety, touching on the whole person, and activities are taking place 7 days per week, including evenings.
Coordinating with the Director of Culinary to ensure menu planning has a wide variety to choose from, alternate choices are available for the residents, and assist in tasting food from meals on a regular basis.
Coordinate with the Director of Maintenance to have ongoing discussions regarding the building, areas of concern, preventative maintenance schedules, room turns completed in a timely manner, required drills being completed, and assist in any coordination for CapEx projects.
Ensure that employee performance reviews are being completed and administered in a timely manner.Assist in recruiting, hiring, orienting, training, supervising, and evaluating of team members.
Be involved in creating the annual operation budget and capital requirements/needs, support leadership team members in using budgetary reports, and managing their department budgets, approving expenses, providing explanations for the monthly variance report, and managing expenses as necessary.
Building high-performing teams, keeping morale high and supporting the company culture on a consistent basis.Able to work in various positions in the community and willing and able to fill in as necessary.
Creating and implementing a 'Manager On Duty' system to ensure that there is a leadership person in the community seven (7) days per week.
Also ensuring that each person assigned to be the Manager on Duty has received the proper training and has a solid understanding of the responsibilities while in this role.
Remain active in local community activities and events. Build and maintain a solid network and resources for resident, employee, and volunteer referrals.May drive company van, bus, or other vehicles from community to social and other destinations.
A Bachelor's degree in business administration, healthcare administration, or a related subject is required.
Required certification for Residential Care Facilities based on state regulations.
Three (3) to five (5) years of experience in operations management with demonstrated success in meeting financial and sales goals.
A solid understanding of local, state, and federal regulations as they pertain to this community.Demonstrated success in operating or maintaining a quality, customer service workforce.
Being willing to understand, implement and maintain a hospitality environment for residents, families, and team members.
A solid understanding of facilities management.
Experience in recruiting, onboarding, orienting, training, and retaining team members.
Possess solid performance management and leadership skills, including the ability to communicate performance expectations, coach and document performance strengths and challenges, provide direction and guidance, listen, have on-going conversations regarding performance, including implementing the company's disciplinary process if necessary, completing performance reviews in a timely manner, as well as ensuring all department performance reviews are completed in a timely manner, and providing the necessary support and feedback to all team members.
Basic knowledge of computer systems and various software platforms that the company has chosen to use.The ability to become licensed or certified as an administrator for assisted living within a prescribed timeframe in states requiring such a license or certification.
Must have an acceptable driving record per the company motor vehicle policy.Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Conform to and communicate established policies and procedures.
Build and maintain productive, work-focused relationships with team members, residents, families, referral partners, the executive team, as well as within the community.
Ability to work varied schedules to include weekends, evenings, overnights, and holidays.
