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    Senior Studio Manager - Dallas, United States - Miniluxe Inc

    Miniluxe Inc
    Miniluxe Inc Dallas, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Position: Senior Studio Manager

    About MiniLuxe

    Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury and we are doing this by becoming the world's leading ethical and clean nail-care brand with an empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services.

    We ensure safe practices for our clients & our teams. Our People First culture is our greatest asset & we believe having passion and creativity in your craft and career will help to drive our business. We believe diversity is beautiful and we don't just encourage diversity & inclusion, we embody it as a 95% diverse team If you believe in these values and are about being your best self and making an impact; then we would love to have you join the MiniLuxe team

    About this Role:

    The Senior Studio Manager is responsible for the team development, financial performance, operational excellence of multiple studios within an assigned area. The Senior Studio Manager serves as a market lead influencing performance, offering development, and ensuring brand standards.

    What You'll Accomplish: Team & Development, Client, Delivers Results/Operational Excellence

    Studio Leadership

    • Leads by example and inspires a team first culture
    • Ensures team retention at all levels
    • Ensures accountability of clean standards in all studios
    • Supports studio teams in delivering on client experience and handling conflict resolution
    • Accountable for operational excellence and execution of company initiatives
    • Coaches and develops a team of studio support and service providers

    Client Journey

    • Delivers a first in class service experience
    • Cultivates loyal 'fan' and 'superfan' client base and builds community
    • Is a brand advocate and accountable to share the brand story
    • Educates clients on service and retail offerings, and upgrades

    Driving Studio Revenue & KPIs

    • Develops business plans to achieve key business drivers for assigned studios
    • Drives gross margin by managing studio utilization and optimization
    • Manages all facets of the business
    • Identifies opportunities to maximize staffing levels across studios
    • Drives revenue based on achieving studio budgets
    • Actively sources opportunities for in-studio events and buy-outs

    Training and Development / employee journey

    • Responsible for the onboarding and training of new team members in the market
    • Provides ongoing training and development for studio teams
    • Identifies top talent and creates career progression plans
    • Develops a bench of talent for succession planning

    Who You Are:

    • 3+ years of leadership experience
    • Effective P&L management ensuring profitability
    • Proven track record in operational excellence, revenue driving and profitability
    • Excellent, clear communication, verbal, and written skills
    • Exceptional interpersonal, planning and organizing, and leadership skills
    • Highly motivated, results-oriented, and a self-starter
    • Ability to influence, motivate, and communicate cross functionally
    • Exceptional analytical and strategic planning skills with a strong attention to detail
    • Effective organizational, time management and delegation skills
    • Problem solver, able to manage operational issues with resilience
    • Possess an overwhelming desire to exceed expectations

    MiniLuxe Benefits – What's in it for you?

    • Competitive salary
    • Comprehensive health care plan (all the good stuff: medical/dental/vision/LTD/STD and life insurance benefits)
    • Retirement savings account aka 401k
    • Free Services & Retail Discounts
    • Flexible Schedules
    • Continued learning opportunities

    Job Type: Full-time

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