- Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
- Consult with end users and manage back-end systems.
- Plan, execute and deploy computer, server and cloud solutions.
- Implement network and printer reconfigurations.
- Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support.
- Minimum 6 years of IT experience with hands-on experience with Windows Server 2016 and above
- Install, configure and troubleshoot Microsoft Windows 11
- Knowledge and experience with VMware virtual environments and experience with Microsoft Office 365
- Hands-on experience with ISP/router/firewall management
- Thorough knowledge of Ethernet network environments, Active Directory user and group management
- Ability to troubleshoot computer and peripheral hardware issues
- Microsoft certifications preferred, specifically Azure, Intune and Power BI
- Experience with ConnectWise Manage and RMM preferred
- Cisco, Apple, VMware, CompTIA certifications a plus
- NIST /CMMC experience preferred
- AWS certification preferred
- Excellent customer service skills and strong interpersonal communications skills
- Effective multi-tasking skills and ability to succeed in up-tempo work environments and meet deadlines
- Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
- Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.
- Medical, Dental and Vision coverage for employee and family
- 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period
- Group Term Life and Accidental Death and Dismemberment coverage (company provided)
- Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
- Health Reimbursement Account (HRA) w/ medical coverage
- 7 Paid Holidays + 1 Floating Holiday
- Paid Time Off (PTO)
- Bonus plans
- Tuition Reimbursement Program
- Employee Assistance Program
- Employee Referral Program
- Dynamic Recognition and Rewards
- Work with Industry-Leading Talent
- Promotion and Advancement Tracks
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Technical Services Consultant - Washington, United States - Mainspring
3 weeks ago
Description
Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)
Job Location: DC Metro Area
Type: Fulltime, Mon-Fri
Number of Openings: 1
Start Date: Contingent
The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization's success.
Primary Roles and Responsibilities:
Job Requirements and Qualifications:
About MainSpring:
MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian's 50 Great Places to Work and for employee programs, growth and innovation.Like our clients, people tend to stay at MainSpring. If you think you're a match, let's connect.
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