- Manage reservations and check guests in and out using a computerized system
- Handle guest requests, such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes, including handling payments and issuing keys
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Assist with organizing and setting up events and meetings
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties, such as wiping down counters and restocking supplies
- Other duties as assigned
- Previous experience as a front desk agent or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
- Flexibility to work evenings, weekends, and holidays as needed
- Competitive salary
- Employee discounts on hotel rooms and amenities
- Opportunities for advancement within the company
- Professional development opportunities
- Positive and supportive work environment
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Front Desk Agent
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Davidson Hospitality Group Omaha, United StatesKimpton Cottonwood Hotel is a boutique hotel that offers a unique and inviting experience for both guests and employees alike. As a job applicant, joining the team at The Kimpton Cottonwood Hotel presents an exciting opportunity to be part of a brand-new property that is already ...
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Kimpton Cottonwood Hotel Omaha, Nebraska, United States PermanentProperty Description: · Kimpton Cottonwood Hotel is a boutique hotel that offers a unique and inviting experience for both guests and employees alike. As a job applicant, joining the team at The Kimpton Cottonwood Hotel presents an exciting opportunity to be part of a brand-new p ...
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Front Desk Agent
2 days ago
Courtyard Omaha Aksarben Village Omaha, United StatesJob Description · Job DescriptionThe Courtyard by Marriott Aksarben Village is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part Time opportunity shifts either working 3PM to 11 PM and/or 11AM to 7P ...
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Aimbridge Hospitality Council Bluffs, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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Aimbridge Hospitality Council Bluffs, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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1 week ago
PENN Entertainment, Inc. Council Bluffs, United StatesWe're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people fi ...
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Front Desk Agent
1 week ago
Ameristar Casino Council Bluffs, United StatesWERE CHANGING ENTERTAINMENT. COME JOIN US.: · Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driv ...
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Front Desk Agent
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Amelia Senior Living Council Bluffs, IA, United StatesWeekend Receptionist · Amelia Senior Living- Council Bluffs, IA · If you want to work for a company that truly values and appreciates its employees, join Amelia Senior Living We are seeking a Weekend Receptionist to join our team. · If you are a dedicated, energetic, and compa ...
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NATIONAL ARBOR DAY FOUNDATION Nebraska City, United States Paid WorkAre you a force for good? Does the opportunity to devote your talents to a cause much greater than yourself excite you? Arbor Day Foundation is a place you can do work that matters, with people who care, in an inspiring environment.As we say at the Foundation:life is short, love ...
Front Desk Agent - Elkhorn, United States - Aloft Omaha West
3 weeks ago
Description
Introduction:We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Hours/Schedule: Full-Time 3:00pm - 11:00pm
Responsibilities: