Jobs
>
Front Desk Agent
>
Council Bluffs

    Front Desk Agent - Council Bluffs, United States - PENN Entertainment, Inc.

    Default job background
    Description

    We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

    Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

    • Provides friendly and efficient service to guests during check in/check out procedures.
    • Makes and confirms reservations and assists guests with problems or questions.
    • Obtains information necessary to guarantee rooms (e.g. identification, Credit card verification, etc.).
    • Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations.
    • Accurately enters all reservations into the computer system according to department policy and procedure.
    • Provides information to guests regarding local services and events.
    • Prior hospitality or Front Desk experience preferred.
    • Strong computer skills with proficiency in Microsoft Office applications preferred.
    • Must possess excellent interpersonal skills.
    • Must have basic math and money handling skills.
    • Ability to provide excellent customer service.
    • Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

    We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BETTM and theScore Bet Sportsbook and Casino.

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

    We're changing entertainment. Follow us.

    Equal Opportunity Employer


  • PENN Entertainment, Inc.

    Front Desk Agent

    2 weeks ago


    PENN Entertainment, Inc. Council Bluffs, United States

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. · We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers dr ...

  • Ameristar Casino

    Front Desk Agent

    2 weeks ago


    Ameristar Casino Council Bluffs, United States

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. · We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers d ...

  • Courtyard Omaha Aksarben Village

    Front Desk Agent

    1 week ago


    Courtyard Omaha Aksarben Village Omaha, United States

    Job Description · Job DescriptionThe Courtyard by Marriott Aksarben Village is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time opportunity shifts either working 3PM to 11 PM and/or 11AM to 7P ...

  • Davidson Hospitality Group

    Front Desk Agent

    2 weeks ago


    Davidson Hospitality Group Omaha, United States

    Kimpton Cottonwood Hotel is a boutique hotel that offers a unique and inviting experience for both guests and employees alike. As a job applicant, joining the team at The Kimpton Cottonwood Hotel presents an exciting opportunity to be part of a brand-new property that is already ...

  • Kimpton Cottonwood Hotel

    Front Desk Agent

    1 week ago


    Kimpton Cottonwood Hotel Omaha, Nebraska, United States Permanent

    Property Description: · Kimpton Cottonwood Hotel is a boutique hotel that offers a unique and inviting experience for both guests and employees alike. As a job applicant, joining the team at The Kimpton Cottonwood Hotel presents an exciting opportunity to be part of a brand-new p ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 day ago


    Aimbridge Hospitality Omaha, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • The Farnam, Autograph Collection, Omaha, NE

    Front Desk Agent

    5 days ago


    The Farnam, Autograph Collection, Omaha, NE Omaha, United States

    Job Description · Job DescriptionAt this time we are seeking full-time candidates with open availability. · Typical shifts for this position are: 3 to 11:30 p.m. · Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching ...

  • Hyatt Place Omaha Downtown OM

    Front Desk Agent

    1 week ago


    Hyatt Place Omaha Downtown OM Omaha, Nebraska, United States Permanent

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...


  • Comfort Inn & Suites Council Bluffs, United States

    We are looking for a Guest Service Agent for our Front Desk to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Service Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms a ...

  • Ameristar Casino

    Front Desk Agent

    2 weeks ago


    Ameristar Casino Council Bluffs, United States

    WERE CHANGING ENTERTAINMENT. COME JOIN US.: · Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driv ...


  • Comfort Inn & Suites Council Bluffs, United States

    We are looking for a Guest Service Agent for our Front Desk to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Service Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms a ...


  • Penn National Gaming Council Bluffs, United States Part time

    Provides friendly and efficient service to guests during check in/check out procedures. Makes and confirms reservations and assists guests with problems or questions. Obtains information necessary to guarantee rooms (e.g. identification, Credit card Front Desk, Agent, Part Time, ...

  • NATIONAL ARBOR DAY FOUNDATION

    Front Desk Agent

    4 weeks ago


    NATIONAL ARBOR DAY FOUNDATION Nebraska City, United States Paid Work

    Are you a force for good? Does the opportunity to devote your talents to a cause much greater than yourself excite you? Arbor Day Foundation is a place you can do work that matters, with people who care, in an inspiring environment.As we say at the Foundation:life is short, love ...

  • Aloft Omaha West

    Front Desk Agent

    1 day ago


    Aloft Omaha West Omaha, United States

    Introduction: · We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The ...

  • Caesars Entertainment

    Guest Service Agent

    2 weeks ago


    Caesars Entertainment Council Bluffs, United States

    Caesars Entertainment - Harrah's Council Bluffs [Front Desk Agent / Concierge] As a Guest Service Agent at Caesars Entertainment, you'll: Register guests, secure payment, and issue keys and related materials per established departmental policies and procedures; Check out guests, ...

  • Banyan Medical Solutions

    Help Desk Analyst

    1 week ago


    Banyan Medical Solutions Omaha, United States

    Job Description · Job DescriptionSUMMARY · The primary objective of the role is to provide first call resolution. This will be achieved by troubleshooting, diagnosing, and resolving problems at the first point of contact and/or escalating the ticket to one of our 2nd level suppor ...

  • The Reserves Network Inc

    Clerical/Office

    2 days ago


    The Reserves Network Inc Omaha, United States

    Job Description · Job DescriptionRECEPTIONIST · Our client, a Nebraska organization is an industry leader to the real estate market. Join this Team in West Omaha as a Front Desk Receptionist and unlock endless possibilities for yourself, and the community they serve. · As a rec ...

  • Hyatt Place Omaha Downtown OM

    Front Desk Manager

    1 week ago


    Hyatt Place Omaha Downtown OM Omaha, Nebraska, United States Permanent

    Job Summary: · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Ma ...

  • La Vista Embassy Suites

    Front Desk Supervisor

    3 weeks ago


    La Vista Embassy Suites La Vista, United States

    Hotel: · La Vista Embassy Suites · Front Desk Supervisor · Full time · Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence · Get To Know Us: · The La Vista Embassy Suites & Conference Center, located in La Vista, Nebraska, just off I-80, is a ful ...


  • Aloft Omaha West Elkhorn, United States

    Job Description · Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns. · ...