Jobs
>
Minneapolis

    Technical Application Specialist - Minneapolis, United States - Epicor Inc

    Epicor Inc
    Epicor Inc Minneapolis, United States

    4 days ago

    Default job background
    Regular, Full time
    Description


    Technical Application Specialist | QuickShip

    The Technical Application Specialist diagnoses troubleshoot and documents core software and data issues. This role also creates customer-facing knowledge documentation.

    What you will be doing:

    • Communicate with customers via phone, email, or chat.
    • Document calls with screenshots and detailed notes of what happened while on the call.
    • Diagnose technical and/or software configuration issues.
    • Troubleshoot and test solutions. Fully documents and escalates if necessary.
    • Follows procedures to troubleshoot client-server software application issues.
    • Stays up to date with software updates and/or changes to be able to provide timely and accurate solutions to customers.
    • Creates customer-facing and internal knowledge documents.

    What you will likely bring:

    • Experience with Office 365 Applications, such as Teams, Outlook, Word, Excel,
    • Ability to effectively communicate both verbally and in writing
    • Customer experience skills, and the desire to help them.
    • Strong problem solving and troubleshooting skills
    • Experience in a support environment with high call volumes desired
    • 3+ years of applicable experience and demonstrated success/knowledge.
    • High school diploma.

    What could set you apart:

    • Label Printer - Install/configuration
    • Printer - Install/configuration
    • IIS
    • Crystal Reports
    • SQL Server Experience - basic understanding of T-SQL, Database Backup/Restore
    • Hazmat Shipping
    • International Shipping

    The Global Support Team

    The Global Support team is our customer advocate and business partner, working to provide best-in-class training for Epicor customers. We support global customer education and deliver consistent, high-quality offerings across all product lines. Our team takes pride in offering exceptional customer service and transforming the way we interact with our customers. We'd love to have you join us.

    About Epicor

    At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

    We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

    Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

    Equal Opportunities and Accommodations Statement

    Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

    We are an equal-opportunity employer.

  • Internet Brands

    Application Specialist

    1 week ago

    Internet Brands Minneapolis, United States

    · Company: Premier Disability Services · Terms: Full-Time. This is an hourly, non-exempt position. Hours of operation are Monday · through Friday 8:00 am - 8:30 pm · About Us: Premier Disability Services, LLC is a full-service Social Security Disability advocacy firm. · We ...

  • Danaher Corporation

    Clinical Applications Specialist

    1 week ago

    Danaher Corporation Minneapolis, United States

    Wondering whats within Radiometer? Take a closer look. In our line of work, life isnt a given - its the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to imp Applications Specialist, Clinical ...

  • Danaher Corporation

    Clinical Applications Specialist

    1 week ago

    Danaher Corporation Minneapolis, United States

    Wondering what's within Radiometer? Take a closer look. · In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is ou ...

  • Epicore Software Corp

    Software Application Specialist

    4 days ago

    Epicore Software Corp Minneapolis, United States

    Software Application Specialist | QuickShip The Software Application Specialist diagnoses troubleshoot and documents core software and data issues. This role also creates customer-facing knowledge documentation. What you will be doing: Communicate with customers via phone, email, ...

  • Epicor

    Software Application Specialist

    2 weeks ago

    Epicor Minneapolis, United States Regular, Full time

    · Software Application Specialist | QuickShip · The Software Application Specialist diagnoses troubleshoot and documents core software and data issues. This role also creates customer-facing knowledge documentation. · What you will be doing: · Communicate with customers via phon ...

  • GAF Materials Corp.

    Deployment Applications Specialist

    13 hours ago

    GAF Materials Corp. Minneapolis, United States

    Deployment Applications Specialist page is loaded · Deployment Applications Specialist · Apply · locations · Minneapolis, MN · time type · Full time · posted on · Posted 4 Days Ago · job requisition id · 20852 · Job Description · GAF Energy · is transforming the sola ...

  • Timberland Partners

    Application Support Specialist

    2 days ago

    Timberland Partners Minneapolis, United States

    ** Yardi Application Support Specialist** · **Job Category****:** Home Office **Requisition Number****:** APPLI002124 Showing 1 location **Job Details** · **Description** · **Major Responsibilities include, but are not limited to:** · Provide fast and thorough support to our ...

  • Strategic Talent Partners

    Business Application Specialist

    2 weeks ago

    Strategic Talent Partners Minneapolis, United States

    Join Our Team at HM Cragg - Elevate Your Career as a Business Analyst · Who We Are: · We are 100% employee owned, so when you join HM Cragg, you become an owner of one of the most highly skilled and customer-centric companies in the power industry. Our values guide our day-to-da ...

  • Olympus Corporation of the Americas

    clinical applications specialist ii

    1 week ago

    Olympus Corporation of the Americas Minneapolis, MN, United States

    **Working Location:** **MINNESOTA, BROOKLYN PARK; Iowa, Burlington; Iowa, Cedar Rapids; Iowa, Des Moines; Iowa, Iowa City; Minnesota, Duluth; Minnesota, Maple Grove; Minnesota, Minneapolis; Minnesota, Rochester; Minnesota, Saint Cloud; Minnesota, St. Paul; North Dakota, Bismarck; ...

  • Becton, Dickinson & Company

    Microbiology Lab Automation Applications Specialist

    1 week ago

    Becton, Dickinson & Company Minneapolis, United States

    Reporting to the Field Applications Sr. Manager, the Field Applications Specialist provides high-level technical and application training to BD Customers within clinical, public health, and industrial laboratory settings. This position has a primary Applications Specialist, Micro ...

  • BD (Becton, Dickinson and Company)

    Microbiology Lab Automation Applications Specialist

    6 days ago

    BD (Becton, Dickinson and Company) Minneapolis, United States

    Job Description Summary · Job Description · We are the makers of possible · BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from desi ...

  • BD (Becton, Dickinson and Company)

    Microbiology Lab Automation Applications Specialist

    1 week ago

    BD (Becton, Dickinson and Company) Minneapolis, United States

    Job Description Summary · Performs various positions within the sterilization department operating equipment based on assessed skill levels in concert with other team members. · Job Description · We are the makers of possible · BD is one of the largest global medical technology c ...

  • Cascade Enterprises

    ERP System and Application Support Specialist

    2 weeks ago

    Cascade Enterprises Rockford, MN, United States Freelance

    **To strengthen our IT team at our Kronberg or Reutlingen location, we are looking for an ERP system and application support specialist (m/f/d) to start as soon as possible on a full-time basis.** · **Your responsibilities will include**: · - First and second level support for th ...

  • Stefanini

    Application Specialist

    1 week ago

    Stefanini Plymouth, MN, United States

    Stefanini Group is hiring Stefanini is looking for Department Specialist in Plymouth, MN · For quick Apply, please reach out to Mohit Basson - call: · / email: · Work Hours: M-F (40 hours) · Work Location: Plymouth, MN · Shift: 1st Shift · This position will be responsible ...

  • Horizon Ventures

    Training for Specialist in Computer Science: Application Development

    1 week ago

    Horizon Ventures Scandia, United States

    YOUR TRAINING ELEMENTS · You find digitalization exciting and have always been interested in IT? Then turn your hobby into a profession and become part of our network. From Python to JavaScript, IT specialists for application development master programming languages like other f ...

  • Aspen Dental

    Dental Assistant

    4 hours ago

    Aspen Dental Minneapolis, United States Full time

    At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When ...

  • Abbott Laboratories

    Application Support Specialist

    1 week ago

    Abbott Laboratories St. Paul, United States Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...

  • Omega Dynamics

    ERP application developer

    1 week ago

    Omega Dynamics Minneapolis, United States

    Waldhausen is one of the world's leading providers of equestrian products based in Cologne. Since [year], we have been supplying the specialist trade with high-quality products for horse and rider. Our brands E · L · T, SWING, and Waldhausen are successfully established in the eq ...

  • Creative Financial Staffing

    Cash Application Specialist

    4 days ago

    Creative Financial Staffing Eagan, United States

    CASH APPLICATION SPECIALIST JOB SUMMARY · Our organization is growing by leaps and bounds and we are looking for an experienced Cash Applications Specialist to join our finance team · We process high volumes of transactions and remittances - scanning, invoicing, and reconciling ...

  • Volt

    Product Application Specialist

    1 week ago

    Volt Maplewood, MN, United States

    Duties :Position is a support role requiring more work direction whereby worker follows generally defined procedures and uses fixed or variable measuring instruments (visual, gauge) to inspect parts, products and/or processes and ensure conformance with standards. Checks for irre ...