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Server - Cruises & Events - Newport Beach, United States - Statue Cruises
Description
** Server - Cruises & Events**
**Job Category****:** Food & Beverage HB **Requisition Number****:** SERVE02032 Showing 1 location **Job Details**
**Description**
The position of Steward on board a yacht is responsible for ensuring the overall guest experience on all public cruises and private charters. Provide quality dining and attentive service to our guests in a variety of food & beverage related tasks. Successful candidates will possess the ability to stay calm and composed in a fast-paced environment and display the willingness to be a team player, handling bar duties and assisting with vessel preparation and closure. Days, evenings and weekend shifts available.
**Essential Duties & Responsibilities:**
Must be organized, self-motivated, able to multi-task, and proactive, with a strong attention to detail
Maintain cleanliness and organization of all supply and storage areas
Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs
Work and collaborate with the operations team and back of house crew to create amazing guest experiences
Ability to multitask and work at a fast pace while maintaining poise and grace.
Setup and breakdown dining room, prep areas, equipment and stations for events.
Accurately take food and beverage orders, relaying them to the proper personnel.
Broad knowledge of fine dining setup and proper service.
Follow established cash handling procedures
Serve patrons food & beverage orders quickly, following established procedures
Check I.D. on any customer ordering alcohol who looks under 30 years old.
Maintains attendance and punctuality that is observant of scheduled hours on a regular basis.
Willingness to be a team player and assist with vessel preparation and closure
Loading and unloading food and supplies onto boats as needed
Maintain specified grooming practices and uniform standards
Ensure a clean and safe work environment, according to standard health code.
Assist back of house staff in breaking down equipment and cleaning the yacht at the end of shift
Attend and participate in safety meetings on board yacht and any other designated meetings deemed necessary by management.
Follow department policies and procedures related to safety and security protocol on vessel, assigned duties, and company policies
Perform other duties as assigned by management
**Minimum Qualifications:**
Minimum 6 months food service experience preferred
Minimum 6 months hospitality experience, with knowledge of food, wine, and spirits
21 years or older
Food Handler Certification required; TIPS certification desirable
Excellent communication and customer service skills.
Must be able to obtain a TWIC and MMC.
Experience with a Point of Service (POS) system.
Days evenings, weekends and holiday shifts are available. A Flexible schedule is required.
Hornblower has been the leading yacht and public dining cruise company in the United States for more than 38 years. Companies within the Hornblower family include Hornblower Classic Cable Cars, Hornblower Cruises and Events, American Queen Steamboat Company, Victory Cruises, Boston Harbor Cruises, HMS Global Maritime, Statue Cruises, Alcatraz Cruises, Niagara Cruises, City Cruises, and NYC Ferry, operated by Hornblower.
Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, Hornblower participates in the E-Verify program in certain locations.
Pursuant to the San Francisco Fair Chance Ordinance and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.
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