Jobs
>
Pittsburgh

    Service Operations Manager - Pittsburgh, United States - Seegrid

    Seegrid
    Seegrid Pittsburgh, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Why join Seegrid?

    Seegrid is the leading provider of self-driving industrial vehicles. We develop and deliver mobile robots and enterprise software for global leaders in logistics, manufacturing, warehousing, and e-commerce. Our suite of solutions includes vision-guided vehicles, fleet management software, actionable analytics, and best-in-class service and support. Our unique and proven technology sets us apart-our automation solutions have safely driven millions of autonomous miles in real production facilities without a single personnel safety incident. We are seeking energetic, bright, and friendly people to help achieve our vision: to fortify global supply chains and create profitable economies with safe, seamless, and smart mobile robotics solutions.


    About The Role

    The Service Operations Manager has the primary responsibility of ensuring material availability to support the customer needs of the service department. Other responsibilities include managing inventory levels, generating quotes, tracking purchase orders for service parts, supporting material/product level revisions, interacting/coordinating with suppliers on a variety of topics, and supporting other business functions as required.

    Responsibilities Include:

    • Own and communicate with internal and external customers regarding commercial parts processes such as warranty returns and claims.
    • Coordinate with the supply team to utilize remote part storage warehouses in close locations to customer facilities.
    • Work closely with Supply Material Handlers to ensure prompt and accurate service order shipments to customers
    • Issue RMA's and handle return and replacements and work closely with the re-manufacture team to ensure priority parts are available for failure analysis.
    • Receive daily any customer returns (RMAs), validate and enter parts back into the system. Ensure that warranty credits are granted only when company Terms & Conditions are met.
    • Ensure same day dispatching of service parts orders
    • Support service projects, monitors inventories to ensure special project deadlines can be fulfilled
    • Coordinate material flows throughout product/BOM changes, review material that is obsolete in production
    • Support the quoting and purchase order tracking for service parts and labor.

    Required Qualifications:

    • 2+ years of experience in a service parts management or sales operations role
    • Broad understanding of end-to-end supply chain
    • Experience in MES & CRM systems
    • Demand planning and supply planning for service needs
    • Excellent customer service, communication and interpersonal skills
    • Strong work ethic, working hand in hand with vendors, production staff and logistics to get products manufactured and delivered as quickly as possible
    • Ability to lead, interface and work effectively with other departments

    Desirable Qualifications:

    • Strong attention to detail
    • Proficient in Microsoft Office products and Windows-based computer systems.
    • Bachelor's degree is preferred

    Seegrid has been recognized nationally as a Best-Place-to-Work. We'd love to have you join us

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Seegrid is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

  • Stellar Innovations

    Deputy Operations Manager

    3 weeks ago

    Stellar Innovations Bourg, United States

    Gate Gourmet Lounge GmbH - who we are, what we do... · As part of Gategroup, the largest airline catering company in the world, serving over 700 million passengers annually from more than 200 operating units in over 60 countries on all continents, we provide everything needed for ...

  • Orion Innovations

    Manager of Operations Planning for Call Center

    2 days ago

    Orion Innovations Etna, PA, United States Freelance

    Our client operates several service centers in the northern region of Germany. For cross-location workforce management, we are looking for an experienced individual (m/f/d) with relevant experience in this field. · **Your responsibilities will include**: · - Managing operational ...

  • Duolingo

    Operations Manager

    1 week ago

    Duolingo Pittsburgh, United States

    Our mission at Duolingo is to develop the best education in the world and make it universally available. But we've got more left to do - and that's where you come in · Duolingo is the world's most popular learning app. Beyond our core learning product, we also offer English profi ...

  • INEOS Composites

    Operations Manager

    1 week ago

    INEOS Composites Pittsburgh, United States

    Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance. · On our team people are acknowledged for embracing ...

  • Freedom Gateway

    Operations Manager

    2 weeks ago

    Freedom Gateway Pittsburgh, United States

    About Us: · Freedom Gateway designs, develops and manufactures physical ATM kiosk solutions for a wide range of applications and industries. Our team in Pittsburgh is involved in every stage of the ATM kiosk development process. We fabricate custom components and assemble our ATM ...

  • NESN LTD

    Operations Manager

    1 week ago

    NESN LTD Pittsburgh, United States

    Job Description · Job DescriptionReporting to the Director, Production & Operations at Sportsnet Pittsburgh (SNP) the Operations Manager is someone who thrives in a team and service-oriented work environment. It will be second nature to anticipate needs, follow through and be eff ...

  • Joy Baking Group

    IT Operations Manager

    2 weeks ago

    Joy Baking Group Pittsburgh, United States

    Job Description · Job DescriptionJOB SUMMARY: · Under the direction of the CIO, this employee will manage the IT infrastructure operations and support functions for all US-based Joy Baking Group locations, including managing direct IT support staff and outsourced IT services. Po ...

  • Underground Administration

    Operations Manager

    23 hours ago

    Underground Administration Pittsburgh, United States

    Job Description · Job DescriptionOperations Manager (Sports/Entertainment) · 132-172k · Pittsburgh, PA (onsite) · You will manage multi-millions of dollars in revenue to meet operating and financial goals, client objectives, and guest needs. Services include food and beverage ope ...

  • Nexus Innovations

    Operations Manager

    3 weeks ago

    Nexus Innovations Wylandville, United States

    Hello there · We are Personalwerk Sourcing, specialized in professional and comprehensive personnel consulting. As a competence area of the Personalwerk Group, our team of over 300 employees offers a wealth of expertise in personnel marketing. From job postings to employer brandi ...

  • The Junkluggers of Pittsburgh

    Operations Manager

    2 weeks ago

    The Junkluggers of Pittsburgh Pittsburgh, United States

    Job Description · Job DescriptionThe Junkluggers of Pittsburgh is seeking an Operations Manager for our headquarters in Etna, PA. We are seeking a motivated leader to ensure the mission of the Junkluggers is the focal point of the company: customer satisfaction, landfill diversio ...

  • Pittsburgh Parking Authority

    Operations Manager

    1 week ago

    Pittsburgh Parking Authority Pittsburgh, United States

    Job Description · Job DescriptionJOB TITLE: Operations Manager (Enforce Administration) · DEPARTMENT: Enforcement/RPP/Ticket by Mail · REPORTS TO: Director of On Street and Metered Parking · POSITION SUMMARY: · Position responsible for performing a variety of administrative and m ...

  • INEOS Composites

    Operations Manager

    1 week ago

    INEOS Composites Pittsburgh, United States Full time

    INEOS Composites US LLC · Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance. · On our team people are ...

  • AEG

    Stadium Operations Manager

    3 weeks ago

    AEG Pittsburgh, United States

    JOB SUMMARY · Established in 1999, Pittsburgh Riverhounds SC is Pennsylvania's oldest professional soccer team and one of the longest-operating pro soccer teams in the United States. The team plays its home games at Highmark Stadium, which opened in 2013 as a team-owned, soccer- ...

  • First Student

    Assistant Operations Manager

    2 weeks ago

    First Student Pittsburgh, United States

    At FirstAlt, our Assistant Operations Managers are a constant reflection of our companys commitment to safety and customer service. · The Assistant Operations Manager is responsible for providing operational oversight, day-to-day management, and directly supervising staff and fi ...

  • SPS

    Lockbox Operations Manager

    2 weeks ago

    SPS Pittsburgh, United States

    Come explore the Power of Possibility with a career at SPS · We have an opportunity for an experience Lockbox Operations Manager for our location in Pittsburgh. This position typically works 7a-330p usually Monday-Friday. This position reports to the Client Manager, Client Direct ...

  • All My Sons Moving & Storage

    Assistant Operations Manager

    4 days ago

    All My Sons Moving & Storage Pittsburgh, United States

    Job description · Your Opportunity: Learn to operate a business. · All My Sons Moving & Storage is seeking an Assistant Operations Manager with a strong focus on driving sales and profitability. All Operations Managers share in monthly profits. Take initiative, work hard, and rap ...

  • Duquesne Light Company

    Manager - Utility Operations

    2 weeks ago

    Duquesne Light Company Pittsburgh, United States

    Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its ro ...

  • LSG Sky Chefs

    Retail Operations Manager

    3 weeks ago

    LSG Sky Chefs Pittsburgh, United States

    LSG Sky Chefs, a part of LSG Group is the world's leading provider of end-to-end on-board products and services. · Role Purpose Statement · Internal: Operations and Production manager, Procurement, Human Resources, Quality and Safety Managers · External: Suppliers, Local Autho ...

  • CoSM

    Manager, Field Operations

    3 weeks ago

    CoSM Pittsburgh, United States

    Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attra ...

  • Highmark

    Manager Operational Accounting

    1 week ago

    Highmark Pittsburgh, United States

    This job supervises a team responsible for the review of monthly journal entries and reconciliations, analysis and oversight of the maintenance of related financial records, reconciliations and analytical reports. The Manager leads GAAP and Statutory Accounting, Manager, Departme ...