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La Mirada

    Junior E-Commerce Quality Assurance Analyst - La Mirada, United States - Living Spaces

    Living Spaces
    Living Spaces La Mirada, United States

    1 week ago

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    Description

    Current Living Spaces Employees:
    Please apply via your internal Workday Account.
    At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members.

    From our corporate office in La Mirada, to our Distribution Centers, Manufacturing, Guest Services, Transportation, to any of our retail stores in the United States, you'll find Team Members who have started and grown their careers at Living Spaces.

    We are a company driven by our core values of humility & respect, passion, innovation, speed & simplicity, fanatic discipline, social responsibility, coupled with the desire to provide our guests with the best possible experience they can have while furnishing their space.

    We continuously strive to find dedicated, innovative, driven, enterprising Team Members to help drive our corporate vision - to be the best furniture retailer in the country.

    If you possess these skills, we invite you to join the journey at Living Spaces.

    Position SummaryThe Junior E-Commerce Quality Assurance Analyst will play a crucial role in ensuring the quality and functionality of our website, contributing to the delivery of a seamless online shopping experience for our customers.

    This entry-level position will involve working closely with the QA and development teams to perform testing activities, identify and log bugs, and support the overall quality assurance efforts of the organization.

    Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned.


    Create and execute testing scripts under the guidance of the QA Manager, both prior to development and after code completion, to validate the functionality and integrity of our website.

    Collaborate with the QA and development teams to identify areas for improvement in the testing process and contribute to enhancing the overall quality assurance strategy.

    Assist in logging bugs in the JIRA ticketing system, providing clear and comprehensive documentation, and supporting screenshots to aid in issue resolution.

    Collaborate with the internal IT team and offshore partners to support successful sprint releases by conducting thorough testing and validation of website changes.

    Participate in the review of customer recorded web sessions to identify potential issues or areas for improvement in the user experience.

    Contribute to the optimization of internal site search using search query data to enhance search results and improve customer satisfaction.

    Support the management of SEO content on the website, ensuring alignment with best practices and assisting with content updates as necessary.

    Collaborate with the e-commerce team on cross-functional projects, offering input and expertise to ensure that solutions meet business needs and are delivered with high quality.

    Stay up to date with the latest industry news and trends related to e-commerce and quality assurance, proactively seeking opportunities for professional development.

    Qualifications

    Education/Experience:
    Bachelor's degree in a relevant field or equivalent work experience. 2+ years of solid experience in e-commerce business or Internet product quality assurance. Good understanding of web technologies and e-commerce principles. Strong attention to detail and a passion for delivering high-quality results. Excellent written and communication skills. Strong analytical and problem-solving skills. Flexibility to adapt to changing priorities and meet strict deadlines. Proactive and self-motivated, with the ability to work independently and prioritize tasks effectively. Ability to work collaboratively in a team environment.

    Willingness to work occasionally off-shift hours to align with code pushes, QA processes, and sprint planning meetings with offshore teams.


    Computer Skills:
    To perform this job successfully, an individual must have experience in Microsoft Office programs and Google Suite products. Experience navigating and interpreting web analytical tools (i.e., Google Analytics). Familiarity with bug tracking systems (e.g., JIRA) is a plus. Position Hiring Range The hiring pay range provides a guide for what we would reasonably pay for the position.

    Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.$64, $85,973.00Retail, Guest Services, and Distribution Center Team Members are eligible to receive a team bonus based on meeting specific monthly goals and KPI's.

    Bonus amounts are based on the level of achievement and the total hours worked during the bonus eligible month. Benefits Include

    Medical
    Dental
    Vision
    401(k) (full and part time eligible)
    Vacation
    Sick Time
    Flex Spending Account
    Employee Assistance Program

    For more details, please visit our website at: Careers ) Equal Opportunity Employer It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

    E-Verify Living Spaces participates in E-Verify.

    All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

    Applicant Privacy#corporate
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